Selfridges Reviews

2.0 Rating 263 Reviews
24 %
of reviewers recommend Selfridges
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About Selfridges:

Selfridges has all the latest designer collections, must-have toys gifts for all the family. Selfridges London is a national institution with the most famous shop windows in the world. The Manchester and Birmingham stores bring the same creative customer experience and now Selfridges.com is positioned to create some magic online.Across every single department, from food to fashion, home to beauty, Selfridges sets the standard for up-to-the-minute style, lasting quality and exceptional customer service, all with a dose of creativity, wit and flair.

Phone:

0800 123 400

Location:

400 Oxford Street
London
W1A 1AB

Does Selfridges deliver on time?
(1 week ago)
Greater than 73% of reviewers feedback is Selfridges normally delivers on time.
(1 week ago)
E

Delivery - Slow

40.00%
Industry Average
Worst customer service ever. I shopped 4 pieces of cloth on 9 Dec, however, it’s been more than a month, I haven’t received this delivery and no tracking information at all. I contacted customer service for 5 times, only got auto-reply and twice with someone telling me that they’re gonna look into it, but never got any follow up. My Christmas gifts are now just nowhere to be found and I can’t even get a refund.
- Anonymous