“LOVE these products. This was my first purchase of Detergent, All Purpose
Cleaner, Tile and Shower Cleaner and Granite Cleaner/Polish. My hubby has developed parosmia and he is sooo happy. Our housekeeper loves them so much she is recommending them to everyone. Thank you so much - we can't say enough!”
“The wood cleaner has worked great so far and has not changed the appearance of our wooden dining table. Also, I love that there is no odor with the cleaner and I feel good about it being free from harmful chemicals.”
“Everything was shipped in timely manner, came in 2 shipments (bought starter set). Haven't used all products yet, but the ones that have been used, marble spray, glass cleaner, all work great and not fragrance to bother my breathing, gentle on skin too”
“I ordered the dish soap and It was delivered with the seal broken and the bag was a mess. I responded with a quality issue. You were kind enough to resend more but still had the same issue. I chose not to say anything. But you really need to rethink your packaging.”
Hi Candace. We're so sorry the Dish Soap bottles leaked again during transit with UPS. The bottles themselves are very sturdy but despite all of our "handle with care" messaging on the box, UPS handling can still be very rough. We're continually trying new ways to pack the products to ensure orders arrive without damage.
“So far the products seem ok. Not happy with spray bottles or packaging. Two products were delivered damaged; one bottle had a crack, so the liquid leaked all in the box; the other bottle has a defective sprayer that just swivels every time I use it. The last time I used the defective sprayer, the spray nozzle completely detached and the liquid went all over my floor and walls as the open bottle fell to the ground. I reached out to customer service multiple times, but no one followed up. Attached is an image of the cracked bottle.”
Hi Kalita. We're very sorry to hear of your experience with our products. We do see you reached out to us and we did reply but perhaps our emails are not getting through to you. We did just reach out again and hope you received that response so we can make this right!
Because your order was damaged in transit by the carrier, it did take longer for you to receive the products due to the need to send a replacement order. We're sorry our products did not meet your expectations. That's certainly not something we want anyone in our sensitive community to experience. Please contact us at hello@sensitivehome.com so we can make it right.
“The products are great! They clean well without any odor to bother my allergies. The website is very user friendly and the products were delivered in a timely manner.”
“Love the chemcial free formula. The Granite cleaner does not leave any streaks on my granite counters!! The All Purpose cleaner is great too. Not smell, no residue, just clean and safer than many other products out there. Would like to see a large, eco friendly refillable option to save on plastic spray bottles.”
Hi Amy. Thank you for taking the time to share your review of our Sensitive Home products. We care about Mother Nature as much as we care about our sensitive community and we are actively working on concentrated versions of our spray cleaners that can be used as refills for the existing bottle. Thanks for suggesting that!
“I love your products. I initially bought them from Wegmans but they no longer carry them. I ordered on line from the company and was very happy with the quick delivery. I will continue to shop this way.
Thank you for providing a clean safe product that works great.”
