“Products ok, customer service not. Sent expired products after multiple avenues to contact company, via chat,phone and emails, I finally received response that wasn't accommodating. I was advised if product smelled ok then its ok to use. Well the point of the inquiry was that I was sent expired products in the first place. So, from this experience I will not reorder.”
“So far the products seem ok. Not happy with spray bottles or packaging. Two products were delivered damaged; one bottle had a crack, so the liquid leaked all in the box; the other bottle has a defective sprayer that just swivels every time I use it. The last time I used the defective sprayer, the spray nozzle completely detached and the liquid went all over my floor and walls as the open bottle fell to the ground. I reached out to customer service multiple times, but no one followed up. Attached is an image of the cracked bottle.”
Hi Kalita. We're very sorry to hear of your experience with our products. We do see you reached out to us and we did reply but perhaps our emails are not getting through to you. We did just reach out again and hope you received that response so we can make this right!
