serenataflowers.com Reviews

2.75 Rating 4 Reviews
50 %
of reviewers recommend serenataflowers.com

Write Your review

Tell us how serenataflowers.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Anonymous
Anonymous  // 01/01/2019
I ordered the Vibrant Sorbet bunch for my wife’s birthday.

When she opened the box we were both very disappointed.

We basically received a £7.99 bunch of petrol station quality flowers which cost us £24.99.

I contacted customer services to be given a link to their Terms & Conditions..

So avoid this company and use a local florist or simply go to the petrol station and buy them yourself!!

I saw there are loads of reviews on here from people that had the same experience as us..
Posted 2 months ago
Don't bother ordering from these charlatans. They may have been good previously, but they've clearly taken the corona virus situation as an excuse to call it in. A week early I ordered some flowers for my mother to commemorate what would have been her 40th wedding anniversary to my recently passed father. Trying to bring a glimmer of joy on a very difficult day. SerenataFlowers messed this up. After a week, my order is still 'being prepared'. You'd think that if there had been a problem in all that time, they could have let me know so I could attempt to organise something else, but due to their immoral incompetence, a very difficult day was made much worse.
Posted 4 months ago
Easy to order on-line with a good selection of flowers. My friend was delighted with the bouquet which was delivered as stated in perfect condition. Will definitely use the site again in the future.
Posted 10 months ago
Great choice and good communication throughout the delivery process.
Posted 1 year ago
serenataflowers.com is rated 2.75 based on 4 reviews