Sherlock & Pages Reviews

Name: Sherlock & Pages
Address: 2 Catherine Hill, Frome, Somerset
Rating: 4.96

5.0 Rating 473 Reviews

99 %

of reviewers recommend Sherlock & Pages

Company Reviews

Product Reviews

Metrics

5.0

Based on 473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Sherlock & Pages 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service with quality books. Speedy delivery as well.”

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Posted 5 months ago

“The purchase was quick and efficient and the package well wrapped. Service was excellent. The array of books offered included some very interesting ones, which I had not previously considered and were an excellent read. I bought the books to support a small independent shop, as I do in my own hometown, after they said how they were struggling for custom on social media. However I expect I am unlikely to purchase further books as, for no apparent reason, their account has blocked me on social media. Treat your customers well and they will support you. The converse is also true.”

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Posted 5 months ago

“Brilliant service, very quick delivery. Lovely collection of books. Thank you.”

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Posted 5 months ago

“The ethos behind the books they sell really resonated with me. The fact that I can now feel good about buying online because it's an independent small business, feels good too. Great selection of books, brilliant interactions with the staff, can't wait to visit in person.”

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Posted 5 months ago

“Fabulous bookstore, highly recommend.”

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Posted 5 months ago

“Placed 2 orders so far. The book came really quickly. I think I slightly messed up ordering a gift voucher but it was resolved quickly and professionally. I hope to visit in person one day - the shop looks gorgeous from the pictures.”

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Posted 5 months ago

“After the Jolabokaflod mention, had to purchase a book for this ! Arrived promptly, very well packaged, book saved for Crimbles Eve obviously Thank you”

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Posted 5 months ago

“A lovely choice of books and gifts, exciting to see so many natural history publications. Very quick and efficient ordering service, a fabulous find.”

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Posted 5 months ago

“Everything arrived very quickly. There is nothing like holding a good book in your hands so opening up the beautifully wrapped parcel deserved a sti down and a cup of coffee. Thank you for keeping the worlds of books vibrant and human.”

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Posted 5 months ago

“S&P has such a wonderful collection of books that enrich one’s soul when reading. It has become my go-to for books on poetry and nature. Dispatch and receipt is always really prompt too.”

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Posted 5 months ago

“An eclectic selection of books. Easy to order from and delivered in a reasonable amount of time. Thankyou!”

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Posted 5 months ago

“Love your precious book shop and loved my purchase of Wintering, by Katherine May. It gives a comforting perspective on the quiet, introspective moments in life.”

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Posted 5 months ago

“The tote bag I bought was exceptionally well-made. It's made withstrong, thick material and has beautifully crisp printing of an elegant design. Long live the hedgerows!”

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Posted 5 months ago

“Love this book shop! The owners are very helpful and knowledgeable. Quick delivery, fantastic service!”

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Posted 5 months ago

“I’m not local, I live in London but came across your wonderful Instagram posts on churches and history and then saw that you were also running a lively and lovely looking bookshop in Frome. I have also discovered I had relatives living in Nunney for generations so decided to buy a book to help you reach your target. I hope you do. Book arrived quickly. Good luck and thank you .”

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Posted 5 months ago

“This is the best litle bookshop I have come across in a long while. I have yet to visit in person, but a trip to Frome is definitely on my list. I ordered a book earlier this year to send directly to a friend and asked if a short message could accompany the book. Unfortunately the books are packaged by a third party and this was not possible, so instead they sent, separately, a lovely card which arrived on the same day as the book. My friend was delighted. What great customer service, thank you!”

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Posted 5 months ago

“Living in the US I was concerned about purchasing abroad for books, but my fears were unfounded. I ordered three fabulous books regarding history, including the Ango-Saxon time period. I like the variety of titles that are available, but more importantly the curation that is done to promote new items as well.”

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Posted 5 months ago

“Easy process to purchase my book, very quick delivery with updates on delivery progress. Would certainly buy from S&P again. Love their Instagram videos, they are like a warm hug”

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Posted 5 months ago

“The books I’ve ordered from Sherlock and Pages are unique in their selection and variety. If I didn’t happen upon this site, I would’ve missed some incredible writing, memoirs, travel, and personal experience narratives. It’s my go to bookstore even though I live in New England. Well done guys.”

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Posted 5 months ago

“Love browsing your bookshop albeit virtually! It’s not actually any bookshop, in an idyllic part of the World, but a true mesmerizing experience for anyone loving heritage and all things connected to it! Bravo! Can’t wait to order again, albeit from over Europe, post Brxt, customs fees apply!”

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Posted 5 months ago

Sherlock & Pages is rated 5.0 based on 473 reviews