Sherpa Adventure Gear Reviews

Name: Sherpa Adventure Gear
Address: 16 Mill Street,, 16 Mill Street,, Oakham, Rutland
Rating: 4.74

4.7 Rating 1,500 Reviews

94 %

of reviewers recommend Sherpa Adventure Gear

4.7

Based on 1,500 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Sherpa Adventure Gear 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

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“Deity crew is a beautiful sweat but I had to return it because the size is too big. I am waiting for the reimbursement of the sweat and I will order a M.”

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Posted 2 days ago

“Gear always matches description, fast delivery and quality products.”

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Posted 4 days ago

“Products are fine. Customer experience is terrible. I ordered a few items before an extended trip, hoping to take them with me. Unfortunately, the tights and one sweater did not fit. So I left them at home while I traveled. When I returned, I went to return the items and discovered it was outside Sherpa's 30-day return window. (My bad for not checking that before I left.) Since I had not worn the items (I tried them on and returned them to the bags they came in), I requested an exception from customer service, and after a bit of back and forth, was sent a return shipping label. I packaged up the items (tags on, in original bags) and sent them back. Then, I get an email saying that they will not accept the returned tights, because there is a hair on the inside... a hair that must have been picked up when I tried them on. How is one supposed to try on clothing with the expectation that you not get even a single hair on it? I don't mind paying a premium price for premium gear. This apparel is nice enough, but at this price point, the customer experience should also be premium. It is not.”

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Posted 4 days ago

“I bought the Makalu Eco Jacket and I'm thrilled. Robust fabric, many functional pockets, easily adjustable hood and excellent wind and waterproof. Unfortunately it's a bit big, so the measurement chart didn't help, but it's fine with a thick sweater. Hope it'll last. I'll buy the next one a size smaller.”

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Posted 5 days ago

“Fantastic, light weight jacket. Fits really well, is very comfortable and looks great. Was a bit dubious about how the hood would hold up - but, done really well on a wet and windy day. Would highly recommend”

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Posted 5 days ago

“Ich kaufe schon etliche Jahre bei Sherpa Adv. G., neuerdings auch online. Die Produkte sind hochwertig, praktisch und sozial verträglich in der Herstellung. Die Online-Abwicklung ist schnell und unproblematisch. Sendungen sind schneller da als so manche Produkte aus Deutschland.”

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Posted 1 week ago

“Super bequeme Klamotten schnell geliefert, top”

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Posted 1 week ago

“Great company: product I received is excellent quality, style and sizing is accurate. Fast delivery. And - They fund education for children! What's not to like? I have recommended Sherpa to my family and friends.”

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Posted 1 week ago

“Ich habe die Jacke im Sale gekauft und war sehr glücklich damit. Leider bemerkte ich kurze Zeit später das die Innentasche an einer Seite offen war. Ich wendete mich an den Kundenservice, der mir auch sofort helfen konnte. Ich habe eine komplett neue Jacke zugeschickt bekommen. - sehr freundlicher und schneller Service!”

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Posted 1 week ago

“Arrived fairly quickly, in time for my trip.”

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Posted 1 week ago

“Ordering was easy. Item was exactly as described.”

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Posted 2 weeks ago

“I love supporting Sherpa because it is a company with integrity.”

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Posted 2 weeks ago

“I love my Asha top. I had 2 already, so knew it would be good. The only reason I didn't give it 5 stars is the price. This top was already overpriced last year at £40, and has inexplicably risen to a whopping £50 this year. My opinion, based on other similar tops of various makes, is the price should be max £30. For this reason alone, I won't be buying any more. I can't afford, or justify, paying such a high price.”

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Posted 2 weeks ago

“The vest is a favorite, worn just about daily so the new one is a replacement for the very worn original. Was a must have piece of clothing. Sending a kid to school is the bonus. Thank you. Chris”

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Posted 2 weeks ago

“Auch die zweite Lieferung entsprach nicht der bestellten Ware. Bestätigt wurde die Farbe Masala, geliefert wurde Haze. Da diesmal wenigstens die Größe stimmte, werde ich das Sweatshirt behalten. Von weiteren Einkäufen bei Ihnen werde ich aber Abstand nehmen. Mit freundlichen Grüßen Gunter Halle”

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Posted 2 weeks ago

Hi, Thank you for taking the time to leave this feedback, I can see from our system my Colleague Debby has resolved this for you and we have sent the ordered item out to you. My sincere apologies for the errors in our system which allowed for the incorrect garment to be shipped out - we are working to ensure this does not happen again in the future. Thanks, Laura

Posted 1 week ago

“Brilliant clothing, great quality and great fit.”

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Posted 3 weeks ago

“Excellent!”

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Posted 3 weeks ago

“Sherpa has the BEST leggings! Love the fit and the zip pockets. Have received so many compliments on how they look. Have almost lived in my first pair which have lasted 5 years and counting. Finally purchased another couple of pairs!”

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Posted 3 weeks ago

“Fast shipping, great cause. All of my friends and family's Sherpa gear is still in service”

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Posted 3 weeks ago

“Awesome t shirt”

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Posted 3 weeks ago

Sherpa Adventure Gear is rated 4.7 based on 1,500 reviews