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Ship a Car Direct Reviews

4.9 Rating 1,143 Reviews
99 %
of reviewers recommend Ship a Car Direct
Anonymous
Anonymous  // 01/01/2019
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Very good customer service. Car arrived as advertised and no issues.
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Posted 1 year ago
RESPONSIVE AND STAY IN TOUCH REGULARLY.
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Posted 1 year ago
Matt was accommodating with my dates. The drivr who load my car was kindand courteous
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Posted 1 year ago
Very organized and well coordinated
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Posted 1 year ago
I searched high and low to find a trustworthy broker in this space, and I feel very grateful to finally have found Matt at Ship-a-Car. Definitely go with Matt...he is straightforward, hard-working and super responsive, he will take care of all the details and get you the best deal. I will recommend all my friends and colleagues to him and will 100% work with him again.
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Posted 1 year ago
The delivery time was very fast, and the drivers were extremely pleasant
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Posted 1 year ago
Great customer service, Very informative throughout the whole process on what to expect.
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Posted 1 year ago
Delivery went great once car was picked up. Tried to get this done around Independence Day. Ship-A-Car-Direct (SACD) had a hard time finding a transport heading to Louisiana but once they did, it was wham-bam-done! You have to understand that the dates given are estimates. Allow a big enough window and you’ll be very pleased with SACD. My rep, Matt was very communicative at every stage of the move. The driver was friendly and courteous. Easy process. You pay a small hold fee up front. You don’t get charged until they secure a transport. Pay the balance to the driver upon delivery. Cash or cashiers check works best for the driver. Easy peasy! Will use them again mid August. Thank you SACD for any easy move and most of all, peace of mind.
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Posted 1 year ago
Easy and affordable, and I didn't have to drive alone to my new state
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Posted 1 year ago
Highly recommend
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Posted 1 year ago
Ship a car direct is Amazing! They are fast and communicate effectively through the whole process. I would highly recommend them. They will work with your time frame for pick up and drop off. I had to extend my time because my son was still at work. The truck was delivered in the same condition it was sent in. No damage!! Everyone I worked with was pleasant and friendly.
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Posted 1 year ago
Matt was awsome to deal with as he took the time to answer all my concerns and questions and always responded to me, which was important to me! The carrier driver was super nice and communicated along the way! I will recommend your company for sure! Thank you for your excellent customer service!!❤️❤️
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Posted 1 year ago
Communication was very good though the process. Only issue was price increased but of course that was our choice
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Posted 1 year ago
It was a pleasure shipping my 3 vehicles through Ship A Car Direct. Mike made it easy, was responsive to questions I had, followed through on the timeline we agreed upon for transport, and provided additional support (e.g. an app which allowed me to record the condition of my vehicles before and after transport). Terrific company!
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Posted 1 year ago
On time and keep you well informed of progress.
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Posted 1 year ago
I highly recommend! Everything thing went very smooth from puck up to delivery. I had my kia shipped from Las Vegas to Sarasota Fl and it arrived in 4 days. Matt and Lisset were very responsive, honest and upfront, there were no surprises or hidden charges.
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Posted 1 year ago
Mike was great! Helped me all the way through my order and was quick to response to my questions. Super helpful!
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Posted 1 year ago
Direct Ship is easy to work with ….David was wonderful & very helpful. It all went like clockwork & we got our car quickly & in excellent shape! Thank you direct ship!!
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Posted 1 year ago
I used this company twice this last year to move my two sons vehicles, one to PHX from Denver and one from PHX to North Carolina. Dealt with Matt both times and had an excellent experience. Would use them again.
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Posted 1 year ago
Ship a Car Direct provided a thoroughly professional customer experience from placing my order to pickup scheduling and on time delivery across country. My vehicle was in perfect condition upon arrival. I would highly recommend this service. Scott is a true pro.
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Posted 1 year ago
Ship a Car Direct is rated 4.9 based on 1,143 reviews