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Ship a Car Direct Reviews

4.9 Rating 1,141 Reviews
99 %
of reviewers recommend Ship a Car Direct
Anonymous
Anonymous  // 01/01/2019
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The process was seamless, customer service person Scott was knowledgeable, helpful and informative
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Posted 9 months ago
Great service. Easy to get information on your car being transported.
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Posted 9 months ago
Everything about my experience was great. After talking to 3 other places, the Ship A Car Direct rep was the most transparent, informative and professional in the pack. He was friendly, US-based, explained how it all works, had detailed answers and tips and quoted a competitive price. He made the decision a breeze. My shipper showed up exactly when and where we planned, was friendly and fast. Great communication along the way. My car arrive cross-country exactly when I wanted and in perfect condition. If I ever need to ship a car again I'll make just one call to Ship A Car Direct.
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Posted 9 months ago
All in all, very good!! Car came to me later th a planned due to inclement weather and when I tried to find out about it, no one answered the phone even when I hit the backup number 4 ! After I got the dirt off the car was in satisfactory condition. I was most impressed with “Mike” and the assistance he gave me in having a successful experience!
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Posted 9 months ago
Ship a Car Direct relieved all of my worries and picked a solid transport company. My car arrived without a scratch and it went to the other side of the U.S.!
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Posted 9 months ago
Scott did a great job. We had difficulties with the driver's company, but Scott was prompt and helpful with smoothing it out.
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Posted 9 months ago
The car arrived undamaged and within the window of time we agreed to. There was a bit of a delay with the pick up but I had flexibility and don't have a complaint.
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Posted 9 months ago
The shipping itself went farily well and ahead of schedule on delivery but the driver and company that took the job, did a decent job of communicating. The only issue I had is with notification prior to picking up the vehicle. I didn't even know a company had been selected, until the driver called to say he was on the way and would be there to pick up the vehicle in 30 minutes to an hour. I was hoping to have at least a days notice to give the vehicle a once over before it was picked up. That is the only reason this was a 4 out of 5. Everything else in the experience went well. John and ship a car, I trust and when he said, this was a great carrier to do the job, that's all I needed to hear! If John and Ship a Car Direct trust them, I have no reason not to!
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Posted 9 months ago
Easy and smooth shipping of auto cross country.
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Posted 9 months ago
I was extremely impressed with the level of communication throughout the entire process and my car was delivered ahead of schedule. The process and level of communication was so easy. The only flaw was that the carrier's trailer had a number of tears in the metal skin and therefor allowed a lot of dust in and on delivery was covered in road dust. Other than that the driver was professional and competent.
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Posted 9 months ago
My go to place to ship My car!
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Posted 9 months ago
Everything worked out well
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Posted 9 months ago
Great company from contact with Scott, to the pickup location to the drop off 1700 miles later at my residence, the drop off company was great I wish I could remember their names
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Posted 9 months ago
All went well. We didn’t encounter any problems.
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Posted 9 months ago
Professional to work with
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Posted 9 months ago
Matt was great to work with.
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Posted 9 months ago
Excellent driver. Best communication.
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Posted 9 months ago
Great company and experience highly recommended them
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Posted 9 months ago
Professional and courteous office personnel and drivers. Communication was excellent. Door to door service.
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Posted 9 months ago
Good communication throughout process
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Posted 10 months ago
Ship a Car Direct is rated 4.9 based on 1,141 reviews