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Ship a Car Direct Reviews

4.9 Rating 1,144 Reviews
99 %
of reviewers recommend Ship a Car Direct
Anonymous
Anonymous  // 01/01/2019
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Shipping manager is very responsive and knowledgeable. The driver is professional and punctual. I received headsup and updates in the whole process. Overall, I had a great experience shipping my car with Ship a Car Direct.
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Posted 1 year ago
My situation wasn’t easy in the timing but Ship a Car Direct and my representative Lottie were nothing short of amazing. I received excellent communication and customer service and when I was finally ready they were there. My car was sent 1600 miles away with a glitch.
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Posted 1 year ago
Ship a car direct IS the company to work with & for you! They get you the best price, honest, trustworthy, and Renee interacted with a personal interest in getting my car shipped which is what caused me to choose ship a car direct! I definitely will be recommending them to EVERYBODY! You can TRUST them.
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Posted 1 year ago
Great experience from start to finish! Scott was very informative and answered all the questions I had. The car was picked up and delivered with no problems. Thank you, Scott, Lottie and Eugene the transport driver.
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Posted 1 year ago
Our car was picked up within the expected timeframe and delivered as expected. The car was delivered in the same condition as when it was picked up.
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Posted 1 year ago
FANTASTIC service! So happy from begininng to end. Jennifer was amazing!!! She explained everything and took a lot of time with me. The videos and app were very helpful. The driver kept in constant communication and kept the car safe and covered. Would HIGHLY recommend!
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Posted 1 year ago
Driver and staff courteous and informed. Car arrived at midnight - one day early and driver had some difficulty explaining where he was. Car was off loaded in a different area than instructed and then car was driven to where pickup was planned (and where truck was to be), but did not communicate he was in the car and not the transport truck until after a couple of phone calls. Earlier notice than 11:30 pm would have been helpful. However, would use service again
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Posted 1 year ago
The driver charged me $150 because there was 40 to 50 pounds of clothing laid out in the back. It did not obstruct driver's vision in any way. On the good side, the car was delievered in good condition, Really feel I was ripped oof became the driver knew I was in a bind
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Posted 1 year ago
Matt maintains timely contact throughout the process, and has successfully resolved a problem with the trucking sub.
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Posted 1 year ago
the driver was very nice and delivered the car a head of delivery date
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Posted 1 year ago
AAAAA+++++
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Posted 1 year ago
Staff tried very hard to find a carrier that met my needs
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Posted 1 year ago
Very quickly filed the order, placed the order on Monday morning for an enclosed carrier and by noon on Wednesday, the car was transported from Ocala Florida to Nashville Tn. Other carriers spent days looking for drivers.
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Posted 1 year ago
The car was delivered quickly and at a reasonable price. Good communication by the driver.
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Posted 1 year ago
Great care... great work. Thank you!
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Posted 1 year ago
Good response time to questions and communicates.
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Posted 1 year ago
It was a pleasure to do business with Ship A Car Direct, they had amazing customer service and had great communication! I would highly recommend using their services to transport your vehicle!
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Posted 1 year ago
This is my fourth time I’ve used them to ship a car. Lottie has been terrific as my first point of contact in the last three transactions. Worked within my time constraints and gave me ample planning visibility. Good communication on pickup and delivery. Highly recommended.
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Posted 1 year ago
I'm very satified with the quick and easy process. This was my second time to work with Ship a Car Direct. They exceeded my expectations with pickup and delivery, and timely notifications. Thank you Lottie, Ellie, and Driver Ray!!!
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Posted 1 year ago
This was the first time we used any service such as this. We were very satisfied with the service as Mike walked us through the entire process and gave all us the details we needed. The app they have allowed us to take pictures before pickup and after dropoff to ensure no damage occured during transport. We were reminded of what we needed to do when the vehicle arrived at its destination - from one side of the country to the other.
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Posted 1 year ago
Ship a Car Direct is rated 4.9 based on 1,144 reviews