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Ship a Car Direct Reviews

4.9 Rating 1,142 Reviews
99 %
of reviewers recommend Ship a Car Direct
Anonymous
Anonymous  // 01/01/2019
Would use this company again! Had a bad first experience with another company. No communication or follow through. Ship a car direct was so much better. Lottie answered all our questions and sent updates regularly leading up to the day our car was picked up. The company that picked up our car was also good at communicating and it was an overall positive experience.
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Posted 8 months ago
Great communications, perfect timing and excellent driver!
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Posted 8 months ago
Appreciate the support!
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Posted 8 months ago
I reached out to Ship a Car Direct for a second time (for a different carrier) and I'm glad I did. Jennifer was my contact person and very professional. I shared my concern of trusting that the car would be delivered as scheduled,etc. Lucky Star Carriers was assigned with a professional driver (Oliver); and he delivered my late sister's car to its destination in a timely, as agreed. I'm grateful that Ship a Car Direct's team listened to my concerns ... Thank you!
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Posted 8 months ago
This was our first experience shipping a vehicle. Jennifer was very professional and customer focused. She answered any questions we had often times before we asked them and secured a very efficient transport company for us. Our vehicle was picked up and delivered on the date time promised. Jennifer and Ship Direct exceeded our expectations!
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Posted 8 months ago
I would definitely recommend this company. They delivered on what they promised.
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Posted 8 months ago
Professional, efficient, knowledgeable, patient, helpful, good price, keeps you informed. Been having my car transported for years. Ship a Car is the best by far if you want hassle free transport. One of their agents, Jennifer, is the best in the business.
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Posted 8 months ago
From my first phone call to delivery the process was a pleasure. Lottie worked withme, due to time constrants, found a reliable carrier and was able to get my vehicle delivered within the time frame requested.
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Posted 8 months ago
Excellent customer service
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Posted 9 months ago
Unfortunately, I wasn't able to ship my car. But, Mike was most helpful, informative, patient, understanding.
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Posted 9 months ago
Quick, safe delivery. Good communication from drivers. Car was picked up on a Friday in CA and delivered the following Tuesday in KS. Very happy with the service!
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Posted 9 months ago
First time getting a car from out of state and Lottie at ship a car direct made is seamless.. Great pricing, service and customer support.. Will be using them again for sure.
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Posted 9 months ago
Professional from start to finish.
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Posted 9 months ago
Great communication easy process
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Posted 9 months ago
Excellent Service
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Posted 9 months ago
Lottie was great. The shippers were good as well. Good service and communication.
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Posted 9 months ago
Scott @ Ship-A-Car Direct was awesome! Great customer service made the stress level go down. We had to ship a car at the last minute for our son from Missouri to California and Scott made it happen. We got a bunch of calls from other shippers with rates that seemed to good to be true, but with Scott the rate was right on point and the process from start to finish was simple. Their online app was just as easy to use. If you want to ship your car and have a stress-free experience YOU HAVE to contact Ship A Car Direct!
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Posted 9 months ago
Great service & communications! Best prie in the bizz!! Will use again next tine I need this service!
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Posted 9 months ago
Working with Matt at Ship a Car Direct was very knowledgeable and professional. He kept me informed throughout and made the process seemless.
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Posted 9 months ago
They were easy to deal with. Lottie was very helpful. I researched a number of their competitors before selecting Ship a Car Direct and they outshine the competition. Check their website, look at their contract, and compare what you learn to their competitors and you will see why I choose Ship a Car Direct. What I am going to say now applies to all brokers in the auto transport business. I found the process very stressful in spite of having chosen an excellent broker.
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Posted 9 months ago
Ship a Car Direct is rated 4.9 based on 1,142 reviews