Shoeaholics.com Reviews

2.1 Rating 145 Reviews

27 %

of reviewers recommend Shoeaholics.com

Company Reviews

Questions

Metrics

2.1

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Helpful Report

(1 month ago)

You can contact Shoeaholics.com by Email, Telephone and Live Chat.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ Ordered some trainers & the money was taken from my account but they never dispatched or arrived! I’ve raised this with the company several times & so far their only response was to re order & pay again! Terrible service ”

- Anonymous

“ Ordered some carvela jagger trainers and received sandals instead avoid at all costs shocking service ”

- Anonymous

“ Promised by Customer Service they are looking into this for me and me chasing for an update I have still not received a response back and no refund. ”

- Anonymous

Shoeaholics.com Reviews

Customer Service - Bad