Shoeaholics.com Reviews

2.1 Rating 145 Reviews

27 %

of reviewers recommend Shoeaholics.com

Company Reviews

Questions

Metrics

2.1

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Shoeaholics.com deliver?

Helpful Report

(1 month ago)

Shoeaholics.com delivers items by Courier.

Helpful Report

(1 month ago)

66.67%

Industry Average

“ Did my first order with shoeoholics and then read the reviews and was dreading if I would ever receive my trainers. Paid for standard delivery and crossed my fingers. I received an email to say dispatched for delivery and I received them 3 days later. Am super impressed and the trainers are absolutely stunning. Can’t fault a thing. ”

- Anonymous

“ I explained how I needed the order to arrive within the original time frame given and Nancy on live chat went above and beyond to make sure they upgraded my delivery and got it to me on time. ”

- Molly

“ Great items and great prices when they have an offer on. The only downside is the expensive delivery! ”

- Isy

Shoeaholics.com Reviews

Delivery - Average