Shoeaholics.com Reviews

2.1 Rating 145 Reviews

27 %

of reviewers recommend Shoeaholics.com

Company Reviews

Questions

Metrics

2.1

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Shoeaholics.com deliver? How long does Shoeaholics.com take to deliver? Does Shoeaholics.com deliver on time? How is accuracy and good condition of items delivered by Shoeaholics.com?

Returns

How is Shoeaholics.com returns process?

Customer Service

How can I contact Shoeaholics.com? How quickly does Shoeaholics.com resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Shoeaholics.com.

Visit Website

How quickly does Shoeaholics.com resolve customer queries?

Helpful Report

(1 month ago)

Greater than 54% of reviewers feedback is Shoeaholics.com takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ DO NOT BUY FROM THIS COMPANY!! There customer service is appalling and you will be waiting weeks and weeks on end if you return an item for a refund! The company are clearly holding onto customers funds during the covid lockdown. ”

- Anonymous

“ One to their customer service email and the other to their help desk. ”

- A Buchan

“ I contacted them seeing as there is no customer service phone number all you can do is pray you get someone helpful on their web chat. ”

- Anonymous

Shoeaholics.com Reviews

Customer Service - Bad