Shoeaholics.com Reviews

2.1 Rating 139 Reviews

28 %

of reviewers recommend Shoeaholics.com

Company Reviews

Questions

Metrics

2.1

Based on 139 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Shoeaholics.com resolve customer queries?

Helpful Report

(2 months ago)

Greater than 53% of reviewers feedback is Shoeaholics.com takes over a week to resolve customer queries.

Helpful Report

(2 months ago)

80.00%

Industry Average

“ It’s true that Hermes is a rubbish delivery service that fake a signature and leave on your doorstep, however my parcels have always arrived and often earlier than stated. ”

- Anonymous

“ I placed two orders with Shoeaholics on my debit card and then saw all these negative reviews. I thought I'd lost my money, but decided to wait and see. Both orders arrived within a week and were completely as described! Maybe some customers have ha a legit bad experience, but I can't fault the service I've had. ”

- Ollie

“ I have used shoeaholics on about 7 different occasions and always had good service and bought lovely brands e. ”

- Anonymous

Shoeaholics.com Reviews

Customer Service - Good