Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service will definately be using again!”

Helpful Report

Posted 10 years ago

Dear Sarah Jamieson, Thank you for your lovely review. We are delighted that you had a positive shopping experience with us and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent purchase and by far the best price I could find for these Doc Martens anywhere on the Internet, or otherwise.”

Helpful Report

Posted 10 years ago

Dear Mr Brown, Thank you for taking the time to leave us such kind feedback, We are delighted to hear that you has a positive shopping experience with us and that you got the boots you wanted at a competitive price. We wish you many happy, comfortable and trouble-free years wear from your new boots. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very happy with service and shoes received.”

Helpful Report

Posted 10 years ago

Dear Mr Moore, We are delighted to hear that you had a happy shopping experience with us. Thank you for your kind review, we really do appreciate your time and feedback. Warmest Regards Adele Shoes International

Posted 10 years ago

“Good service! I have bought my Ecco shoes, the last 3 times and have been very pleased with the price and the service!”

Helpful Report

Posted 10 years ago

Dear Kerry Hopkins, Thank you for taking the time to leave your kind Review. We are delighted to hear that you are happy with your shoes and the service you have received. We look forward to welcoming you back for future Ecco orders. Warmest Regards Adele Shoes International

Posted 10 years ago

“Awesome! They communicated constantly and kept me updated on order and shipping status. Absolutely a pleasure to buy from. I will be back”

Helpful Report

Posted 10 years ago

Dear Mr Koder, Thank you for taking the time to leave us such a lovely review. We really do appreciate your time and feedback. We are delighted to hear that you were happy with the service you received and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent prompt service. When my requested size wasn't available the customer service department was really helpful.”

Helpful Report

Posted 10 years ago

Dear Clare Freeman, Thank you for taking the time to leave us a review, your feedback is very important to us. We are delighted to hear you were happy with the service you received while shopping with us. I hope we will have the opportunity to welcome you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“nice shoes, true size,great service”

Helpful Report

Posted 10 years ago

Dear Rosita Volkovas, Thank you for taking the time to leave us such positive feedback. We are delighted to hear you are happy with your purchase and hope it continues to bring you happiness in the years to come. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very competitive price for my clarks shoes. The delivery took a bit longer than I anticipated but overall the service was good. Would buy again from Shoes International”

Helpful Report

Posted 10 years ago

Dear Margaret Coster, Thank you for your kind review, we do appreciate your time and feedback. I am sorry to hear that delivery took a little longer than you hoped but we are pleased to hear it was a positive shopping experience overall. We look forward to welcoming you back in the future. Warmest Regards Adele

Posted 10 years ago

“Good website, good price, speedy delivery and tidy packaging. What more do you need.”

Helpful Report

Posted 10 years ago

Dear Shelley Caine, Thank you for your lovely review, your time and feedback is very valuable to us. We are delighted to hear you had such a positive shopping experience with us. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very helpful, polite and shoes arrived within time limit, already recommended to a friend who has also found them very friendly and helpful, she wanted the same shoes. Ps. My shoes are gorgeous and lots of people have commented on how lovely they are. Thank you”

Helpful Report

Posted 10 years ago

Dear Marja, Thank you for your lovely review. Your time and feedback is very important to us. We are delighted to hear that that you had a happy shopping experience with us. How wonderful that you have already been complimented on your shoes and that you are setting a trend recommending them to family, friends and admirers. Thank you for providing us with a new Customer and we are thrilled that your friend found us friendly and helpful too. We look forward to welcoming you, your family and your friends back to shop with us in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent shoes, friendly and professional service, quick delivery and well wrapped parcel along with a handwritten courtesy note. Very good, thank you.”

Helpful Report

Posted 10 years ago

Dear Martina McKeown, Thank you for your time and feedback. We are delighted to hear that you were happy with all aspects of your shopping experience with us. We really do appreciate your review. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“This has been the most satisfactory international shopping experience I have had. Prompt information, timely updates, and extreme care handling the shipment. Shoes International deserves the utmost praise and success.”

Helpful Report

Posted 10 years ago

Dear Francisco Cruz, Thank you for your very complimentary Review. We really do appreciate your time and feedback. We are delighted to hear you are happy with your overall shopping experience. It was our pleasure to be of service to you and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Good and professional service. Quality for a good price.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a review. We are delighted to hear you are happy with the service you received and the shoes you purchased. I hope you will consider us for future purchases. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“excellent service ... nice touch note by staff on acknowledgement slip”

Helpful Report

Posted 10 years ago

Dear Mr Maddocks. Thank you for your review, we really do appreciate your time and feedback. We are delighted to hear you were happy with the service you received. It was our pleasure to help you and we hope you will return to shop with us again. Warmest Regards Adele Shoes International

Posted 10 years ago

“The service I received was outstanding. Thank you”

Helpful Report

Posted 10 years ago

Thank you for taking the time to leave us such positive feedback. We are delighted to hear you are happy with our service. It was our pleasure to help and we look forward to welcoming you back in the future. Warmest Regards Adele

Posted 10 years ago

“Excellent service and excellent prices. Very good selection of products. Will use again.”

Helpful Report

Posted 10 years ago

Dear Mr Anderson, Thank you for taking the time to leave us such kind Feedback. We are pleased to hear you had a positive shopping experience with us and we look forward to welcoming you back in the future. Warmest Regards. Adele Shoes International

Posted 10 years ago

“Brilliant service and value for money. Shoes were delivered quickly and the company kept us informed of the process. Excellent would definitely recommend”

Helpful Report

Posted 10 years ago

Dear Mrs Milston, Thank you for your very kind words, we really do appreciate you taking the time to leave us a review. We are delighted to hear you were happy with the service you received while shopping with us. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Hi guys...yes my shoes have arrived.....again in record time (faster than Aussie mail)......and they are great....right size....and fit like a glove. ..I LOVE SHOES INTERNATINAL.....Thanks Heaps once again...great service..cheers Anita”

Helpful Report

Posted 10 years ago

Dear Anita, Thank you for your wonderful review. We really do appreciate your time and kind words. It was our pleasure to be of service and we hope to see you again very soon. Warmest Regards Adele Shoes International

Posted 10 years ago

“Great company to deal with, lovely shoes, reasonably priced and fast delivery. I had to send a pair of shoes back because they didn't fit and the staff were extremely friendly and helpful.”

Helpful Report

Posted 10 years ago

Dear Karolyn Pike, Thank you for taking the time to leave us a very kind Review. I am sorry to hear that your shoes were a disappointing fit but glad to hear it was still a positive shopping experience for you. It was our pleasure to be of service to you and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent customer services!!!!!!! The sales team were great and sorted out an issue for me in a really friendly, professional and efficient. Zoe and Lynne were fantastic.”

Helpful Report

Posted 10 years ago

Dear Jenny Bremner, Thank you for taking the time to leave us your feedback. We are delighted to hear that your issue was sorted out and your shopping experience was a positive one. I have passed on your thanks to Lynne and Zoe. It is our pleasure to help you and we hope you will return very soon. Warmest Regards Adele Shoes International.

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews