Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made two orders last December. Swift service, competitive prices and people who take very well care of their shipments (orders arrived as scheduled, both shoes AND shoebox were in perfect condition, and came with a little and personal extra). I'm more than satisfied with the shoes and the "Shoes International"-service! DM-fan, Ghent.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are delighted to hear that you were happy with your purchases. I trust you will consider us in the future, we look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Thank you so much the shoes are perfect and they were here in days. i'm impressed with the service and the speed in which they arrived”

Helpful Report

Posted 10 years ago

Dear Wendy Smith, Thank you for your very kind Review. We are delighted to hear you were happy with the service you received while shopping with us. It is great news that the shoes arrived so quickly and that you are so happy with them. I hope you will consider us for future purchases as we would welcome the opportunity to impress you again. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very satisfactory transaction from both price and speed of delivery point of view.Excellent and I will be back!”

Helpful Report

Posted 10 years ago

Dear Mr Blyth, Thank you for your very kind Review. We are pleased to hear you were happy with the speed of delivery and our prices. It is great news to hear that you will be back to shop with us and we look forward to welcoming you back. Warmest Regards Adele - Shoes International

Posted 10 years ago

“Your website shipped quickly, I received a very good quality shoes, very satisfied, I'll be here to buy a lot of shoes. I'm happy!”

Helpful Report

Posted 10 years ago

Dear Hui Ying, Thank you for your very kind Review. We are delighted to hear you were happy with the service you received while shopping with us And it will be our pleasure to welcome you back in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Great shoes (Pediped), which are difficult to come across in UK at great price. Excellent customer service and my daughter loves the sparkles too. Everyone happy. Thankyou ;-)”

Helpful Report

Posted 10 years ago

Dear Mrs Birtwisle, Thank you for your kind Review. We are pleased to hear you are happy with our customer service and I am delighted to hear your daughter loves her Sparkles. I can echo that sentiment, I love Sparkles too. It was our pleasure to make everyone happy and we hope you will come back soon. Warmest (and Sparkly) wishes Adele Shoes International

Posted 10 years ago

“Excellent customer service. No quibble return as shoe wasn't wide enough and although we have a long wait for the replacement happy to wait as they need to come from the manufacturer.”

Helpful Report

Posted 10 years ago

Dear Mrs Partington, Thank you for your very kind Review. It is a shame that the shoes weren't right the first time but we hope your new shoes are perfect. We look forward to being of further service to you in the future Warmest Regards Adele Shoes International

Posted 10 years ago

“Despite my item being out of stock they ordered from manufacture and delivered to me quickly and efficiently. No problem shopping with Shoes International - great job thanks.”

Helpful Report

Posted 10 years ago

Dear Mary Adamson, Thank you for your kind Review. I am sorry to hear your shoes weren't immediately available but I really hope they were worth waiting for. We look forward to welcoming you back in the future and hope to be of equally good service. Warmest Regards Adele Shoes International

Posted 10 years ago

“This is my second time of ordering from Shoes International and I have been impressed each time with the excellent service and prompt delivery to New Zealand. I was a bit disappointed though when my order arrived and the colour wasn't what I thought I'd ordered, but that could have been an error on my part. I will certainly order from them again in the future. Jennifer”

Helpful Report

Posted 10 years ago

Dear Jennifer, Thank you for your very kind Review. We are sorry to hear that your last purchase was a disappointing one but we appreciate your understanding and your compliments. We look forward to your next order so we can welcome you back and impress you with our service once more. Warmest Regards Adele Shoes International

Posted 10 years ago

“My order for Draper of Glastonbury slippers was warmly received by my husband for Christmas. A great quality product delivered promptly with the lovely personal touch of the hand-written compliments slip.”

Helpful Report

Posted 10 years ago

Dear Mrs Finney, Thank you for your very kind Review. We are delighted to hear your gift warmly received and may your husbands toes remain toasty and warm for a long time to come. We appreciate you taking the time to let us know and we hope to welcome you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“I am very impressed with customer service very helpful, and first class delivery, if shoes not in stock they will do their upmost to order them.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us such a kind Review. Sadly we can't carry every style, in every colour and size but we do try our best. We really appreciate your understanding when the shoes have to be ordered. We are delighted to hear that you were happy with the service you received and we trust you will return to us soon. Warmest Regards Adele Shoes International

Posted 10 years ago

“I was very impressed with the staff member I dealt with via the online chat on the day of purchase. She went out of her way to help me when I'd been let down at short notice by another company when trying to buy a particular brand of shoe. The shoes arrived quickly and well-packaged. Very impressed with the service overall and will use again in future. Thank you.”

Helpful Report

Posted 10 years ago

Dear Hannah Darnell, Thank you very much for taking the time to leave us such a kind Review. We are delighted to hear that your story had a happy ending and that we were able to get the shoes to you quickly after your disappointment. I am not sure who you spoke to on online chat so I praised them all. (Because they are all equally impressive.) It was our pleasure to help you and we look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Reliable, professional service ... first class”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave such a kind review. We really do appreciate your time and feedback. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very impressed. Ordered shoes that arrived promptly, well wrapped with a hand written note inside. Unfortunately the shoes were too small so had to return. Again no problem and a speedy refund. Ordered more shoes however received an email saying they were not in stock. Still have the order in place and although I still have not got the shoes, the company has not taken the money out of my account. Very pleased all round and would happily recommend .”

Helpful Report

Posted 10 years ago

Dear Mrs Howell, Thank you for taking the time to leave us a review. I am sorry to hear you are still waiting for your second order. Sadly, with the best intentions we are in the hands of the Manufacturers and we can't supply shoes as quickly as we would hope to But we really do appreciate your understanding and your compliments. It will be our pleasure to welcome you back and if you need any updates or advice on your purchases, please just ask. Warmest Regards Adele Shoes International

Posted 10 years ago

“my first purchase-unfortunately size not correct alternative size not available. impressed with quick communication- definitely use again if suitable”

Helpful Report

Posted 10 years ago

Dear Mrs Morrissey, Thank you for your kind Review. I am sorry that your first experience with us was a disappointing one but we really do appreciate your patience and understanding. It will be our pleasure to welcome you back and if you need any stock updates or advice on future purchases, please just ask. Warmest Regards Adele - Shoes International

Posted 10 years ago

“A good experience and a fast service thanks”

Helpful Report

Posted 10 years ago

Dear Mr Twomey, Thank you for taking the time to leave us a kind review, we appreciate your time and feedback. Warmest Regards Adele - Shoes International

Posted 10 years ago

“Good prices, excellent communication. Good company to deal with.”

Helpful Report

Posted 10 years ago

Dear Mr Pacitti, Thank you for taking the time to leave us such a kind review. We are pleased to hear you had a good experience shopping with us and we appreciate your feedback and compliments. Warmest Regards Adele - Shoes International

Posted 10 years ago

“Fantastic service - great company”

Helpful Report

Posted 10 years ago

“I was very pleased with the service I had. My Mephisto sandals were out of stock and had to come from France. The lady said that they should arrive before Xmas which they did. Many thanks. Dilys Earnshaw.”

Helpful Report

Posted 10 years ago

Dear Mrs Earnshaw, Thank you for taking the time to leave us such kind Feedback. We are delighted to hear that your sandals arrived in good time and that you are happy with them. It was our pleasure to serve you and we hope to welcome you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“your team is very efficient. I am really happy and satisfy with your quick response. I surely will use your service in the future”

Helpful Report

Posted 10 years ago

Dear Ms Chan, Thank you for taking the time to leave us a kind review. We are delighted to hear that you are happy with the service you received and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Shoes arrived in Korea with no issues. They were exactly as described and i am very happy with my purchase and Shoes International in general. Will continue to but from them and encourage others to do the same. Thanks Marie”

Helpful Report

Posted 10 years ago

Dear Marie Harkness, Thank you for your wonderful review and for your glowing recommendation. We really do appreciate you time and feedback. It was our pleasure to be of service to you and we hope to welcome you back very soon Warmest Regards Adele- Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews