Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a pair of Rhode mule slippers size 12 for my husband before Christmas he is thrilled with them. Every part of the transaction was easy and the service was excellent.”

Helpful Report

Posted 10 years ago

Dear Mrs Ogden. Thank you for taking the time to leave us such kind feedback. We are delighted to hear that your gift was a success and that your husband is happy with his new slippers. It was our pleasure to help you and we hope we can be of service to you again in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“i have used shoe international a few times. i could not wish for a better buying experience.quick delivery,and that personal touch is great. i will continue to use shoe international.and recommend it to anyone.”

Helpful Report

Posted 10 years ago

Dear Mr Walker. Thank you for taking the time to leave us such a kind Review. Your feedback and recommendations are deeply appreciated. We are delighted that you continue to be happy with our service and it is our pleasure to help you. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent product and very efficient company.”

Helpful Report

Posted 10 years ago

Dear Nicky Watts, Thank you for taking the time to leave us a review. We are delighted that you are happy with your purchase and with the service you received. We really do appreciate your feedback. Warmest Regards Adele Shoes International

Posted 10 years ago

“Nice boots, good service for oversea customer! Special thanks to Lynne! =)”

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Posted 10 years ago

“A very prompt service with shoes at a good price. Would highly recommend buying from Shoes International.”

Helpful Report

Posted 10 years ago

Dear Mr Friars, Thank you for your very kind review. We really do appreciate your time and feedback. We are pleased to hear that you were happy with the shoes and that they arrived quickly. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent transaction, service, communication and prompt shipping / delivery. Items exactly as described. Cannot find anything to complain about. Many thanks.”

Helpful Report

Posted 10 years ago

Dear Mr Stacey. Thank you for taking the time to leave us such a kind Review. We are delighted to hear you can't think of anything to complain about, long may we continue to impress you. It is our pleasure to help and and we look forward to being of service again in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very pleased! As always great service, huge range, keen prices and fast delivery. Would certainly recommend Shoes International.”

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Posted 10 years ago

Dear Mr Corke, Thank you for your very kind Review, We are delighted to hear you are pleased with the service and appreciate your feedback and recommendations. We look forward to welcoming you back in the future Warmest Regards Adele Shoes International.

Posted 10 years ago

“Good service and price and really quick delivery considering it was near Christmas.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us such a positive review. We are delighted that you were happy with your purchase and the service you received. We hope you will shop with us again in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Fantastic service, very quick delivery! my husband is extremely pleased with his boots, that were his Christmas present.”

Helpful Report

Posted 10 years ago

Dear Mrs Inman. We appreciate you taking the time to leave us such a kind Review. We are delighted to hear that your husband like his boots and we are glad they arrived quickly. Thank you for letting us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“I buy a slippers for my wife, she's very happy, they're so cuted... Thank you”

Helpful Report

Posted 10 years ago

“Shoes International does what it says on the (shoe) box. Prompt despatch in superb packaging ensured quick delivery in perfect condition. Highly recommended!”

Helpful Report

Posted 10 years ago

Dear Mr Mullan, Thank you for your lovely feedback. We are delighted to hear you were happy with the whole shopping experience. We really do appreciate it when our customers take the time to leave us a review (and especially when they say nice things about us. ) May your purchase bring you many years of happy, comfortable, and trouble-free wear. Warmest Regards Adele Shoes International

Posted 10 years ago

“Received shoes very fast, well packed and extremely happy with my purchase. Will definitely be a return customer!”

Helpful Report

Posted 10 years ago

Dear Customer, We are delighted to hear that you had an all round positive shopping experience with us. Thank you for taking the time to leave us a review, we really do appreciate your kind words and feedback. We look forward to welcoming you back in the future and if you need any help or advice in the meantime, please just ask. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent service throughout, speedy delivery and, when there was an issue with one pair ( didn't have my size) I was contacted and refunded straight away. When my Mephisto turned up they was excellently packaged. Will definitely be using shoes international again”

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Posted 10 years ago

“As always with Shoes International excellent customer service and product.”

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Posted 10 years ago

“To Mike Small, Thank you for the BRILLIANT service in sorting out my Christmas Order, which I messed up completely. The slippers have now been delivered, and I thoroughly appreciate the trouble you took to get me back to where I should have been in the first place. Yours sincerely, Peter Fineman”

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Posted 10 years ago

Thank you Peter for your fantastic review. I can't take the credit though - it was Brian who is our Drapers brand manager who had the forethought to pre-order the Lilly for you. I am very pleased to hear his efforts were appreciated so much. We hope we can be of service again. Kind Regards Mike Small Shoes International

Posted 10 years ago

“Wonderful, swift service as always. I have used Shoes International many times over the last few years and have found them to be the most competitively priced, prompt despatch, and nothing is too much trouble in answering queries or tracking anything down. Highly recommend.”

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Posted 10 years ago

“Excellent range of high quality shoes, with first-class service and competitive prices. My Mephisto shoes had to be ordered from the manufacturer in France (as I wanted a grain leather option rather than the standard smooth leather) - Shoes International informed me immediately that this would take a few days and, sure enough, the shoes arrived early the following week. Impressive service!”

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Posted 10 years ago

“I would not hesitate to order again from Shoes International. From the ordering process to delivery to the beautiful product and the service was amazing! Thank you Shoes International. My daughter now has beautiful new boots to enjoy for our Canadian winter!”

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Posted 10 years ago

“Excellent service especially as near the Christmas period and slippers were delayed by the makers. Were kept informed at all times and offered a substitute if the original order could not be met. I would recommend the company for good service and communication. Many thanks Peter W Haynes”

Helpful Report

Posted 10 years ago

“Excellent customer service. The shoes I ordered were out of stock but they quickly gave me the option to cancel or to wait for up to a month or so. I was kept fully informed throughout and they arrived within 2 weeks.”

Helpful Report

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews