Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

Write Your review

Tell us how Shoes International made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived ahead of time. We were notified by text when they would arrive so we didn't miss the courier. Great price.”

Helpful Report

Posted 10 years ago

“Shoes International were very helpful. The item I ordered was out of stock and there were in touch right away regarding it and kept me updated. I would recommend them, their customer service was great.”

Helpful Report

Posted 10 years ago

“I was really pleased with the response and feedback when I ordered my boots. They did not have the actual ones that I had ordered, but kindly sent the next best thing. I returned them as the size was not right (my fault), and they in turn immediatly sent me the correct size, with a really nice note. Will use them again in the near future as they seemed to be a good company with really lovely staff. Many thanks. M J McComish”

Helpful Report

Posted 10 years ago

“Excellent range of footwear and accessories at very reasonable (reduced) prices. My first stop”

Helpful Report

Posted 10 years ago

Dear Mrs Butterworth, Thank you for your very kind Review. We are delighted to hear we are your first stop. We appreciate your time and feedback. We look forward to welcoming you back in 2015. Have a wonderful New Year. Warmest Regards Adele Shoes International

Posted 10 years ago

“Good service throughout.”

Helpful Report

Posted 10 years ago

Dear Mr Williamson, Thank you for taking the time to leave us a 5 star review. We are pleased to hear you were happy with the service you received and hope you will consider us for future purchases. Warmest Regards Adele Shoes International

Posted 10 years ago

“Great pair of boots, just as described. Great service too, quick delivery. Thank you!”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us such a kind review. We are delighted to hear the boots arrived quickly and that you are happy with them. I trust you will consider us for future purchases. Warmest Regards Adele Shoes International

Posted 10 years ago

“I bought one pair of comfy casuals and they were SO comfy I forgot I was wearing them. I bought the same style in another colour, and also some great waterproof but dressy boots. Very impressed with the product range, especially extra wide fittings, and customer service and delivery were excellent.”

Helpful Report

Posted 10 years ago

Dear Mrs Addie, Thank you for your very kind Review. We are delighted to hear how comfortable your first pair of footwear was. I hope the new pair in an alternate colour were just as pleasing. We really appreciated your feedback on the service and products you purchased. We look forward to helping you find your next pair of favourite shoes. Warmest Winter Wishes Adele Shoes International.

Posted 10 years ago

“I bought one pair of comfy casuals and they were SO comfy I forgot I was wearing them. I bought the same style in another colour, and also dome great waterproof but dressy boots. Very impressed with the product range, especially extra wide fittings, and customer service and delivery were excellent.”

Helpful Report

Posted 10 years ago

“Great shoe selection. Great overall shopping experience.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your 5 star Review. We appreciate your time and kind words. We hope you will consider us for future purchases as we look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Great service. Good price, delivered on time. I will use Shoes International again.”

Helpful Report

Posted 10 years ago

Dear Mr Mahon, Thank you for your very kind review. We appreciate your time and compliments. It is lovely to know that your shopping experience with us was a positive one and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Had never used this company before. I was shopping for Doc Martens, and found Shoes International offering the best price on the style I wanted. The website was easy to use. The boots arrived within a couple of days, were properly packed, and contained a hand written compliment slip. Excellent customer service. Will use this company again.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are delighted to hear your first experience of shopping with us was a positive one. We look forward to welcoming you back in the futures. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent quality shoes, well packed and delivered speedily. What more can you ask for?”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind review. We are delighted to hear you were happy with the service you received. We look forward to welcoming you back in the future Warmest Regards Adele Shoes International

Posted 10 years ago

“Lovely item, great price and super fast delivery, a happy customer.”

Helpful Report

Posted 10 years ago

Dear Mr Bull, Thank you for your very kind Review. We are delighted to hear you are a happy customer because Happy Customers are our aim. We look forward to welcoming you back in the future Warmest Regards Adele Shoes International

Posted 10 years ago

“excellent product fast delivery and very good price would recommend”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a 5 star review. We are delighted to hear you were happy with the service you received and we hope to welcome you back in the New Year. Warmest Regards Adele Shoes International

Posted 10 years ago

“Shoes were lovely but unfortunately didn't fit. Quickly received refund. Will certainly use this company again.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are sorry to hear the shoes were a disappointing fit, but pleased that your refund was processed quickly. We look forward to welcoming you back in the new year and hopefully finding you the perfect pair of shoes. Warmest Wishes Adele Returns

Posted 10 years ago

“I absolutely love my shoes, I shopped around for a while and found them here much cheaper than anywhere else. Really fast delivery and reliable service will definately buy again.”

Helpful Report

Posted 10 years ago

Dear Customer. Thank you for taking the time to leave us a very kind review. We are delighted to hear how happy you are with your new shoes. May they bring you much comfort and joy in the New year. We look forward to welcoming you back. Warmest Wishes Adele Shoes International

Posted 10 years ago

“Easy site to navigate. Prompt service, slippers arrived with a handwritten compliments slip. Arrived by due date and well packaged.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to write a very kind review. We are delighted to hear you were happy with your purchase and with the service you received. I trust you will shop with us again. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very comfortable slippers. The service was excellent and shall definitely use your company again.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us such a kind review. We are delighted to hear you were happy with your purchase. May they bring you a very cosy Christmas and a Toasty new year. It is nice to hear that you will be returning in the future and we look forward to welcoming you back. Warmest Wishes Adele Shoes International

Posted 10 years ago

“excellent service arrived on time, with a little note inside which I thought was charming, will use them again”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are delighted to hear that you were happy with the service you received and especially happy to hear that we will get the opportunity to welcome you back in the future. Warmest Wishes Adele Shoes International

Posted 10 years ago

“Customer service excellent, prompt replies to enquiries. Initially I found it a bit off putting to be advised of the 10-week delay in delivery. All my queries were promptly and courteously answered. The order arrived before the 10 weeks. I am very happy with the whole process and with the purchase.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your kind Review. We are sorry there was such a long delay on your order, but it is nice to hear that it arrived quicker than expected I trust that you were happy with your purchase and it was worth the wait. Warmest Regards Adele Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews