Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes were lovely but unfortunately didn't fit. Quickly received refund. Will certainly use this company again.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are sorry to hear the shoes were a disappointing fit, but pleased that your refund was processed quickly. We look forward to welcoming you back in the new year and hopefully finding you the perfect pair of shoes. Warmest Wishes Adele Returns

Posted 10 years ago

“I absolutely love my shoes, I shopped around for a while and found them here much cheaper than anywhere else. Really fast delivery and reliable service will definately buy again.”

Helpful Report

Posted 10 years ago

Dear Customer. Thank you for taking the time to leave us a very kind review. We are delighted to hear how happy you are with your new shoes. May they bring you much comfort and joy in the New year. We look forward to welcoming you back. Warmest Wishes Adele Shoes International

Posted 10 years ago

“Easy site to navigate. Prompt service, slippers arrived with a handwritten compliments slip. Arrived by due date and well packaged.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to write a very kind review. We are delighted to hear you were happy with your purchase and with the service you received. I trust you will shop with us again. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very comfortable slippers. The service was excellent and shall definitely use your company again.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us such a kind review. We are delighted to hear you were happy with your purchase. May they bring you a very cosy Christmas and a Toasty new year. It is nice to hear that you will be returning in the future and we look forward to welcoming you back. Warmest Wishes Adele Shoes International

Posted 10 years ago

“excellent service arrived on time, with a little note inside which I thought was charming, will use them again”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are delighted to hear that you were happy with the service you received and especially happy to hear that we will get the opportunity to welcome you back in the future. Warmest Wishes Adele Shoes International

Posted 10 years ago

“Customer service excellent, prompt replies to enquiries. Initially I found it a bit off putting to be advised of the 10-week delay in delivery. All my queries were promptly and courteously answered. The order arrived before the 10 weeks. I am very happy with the whole process and with the purchase.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your kind Review. We are sorry there was such a long delay on your order, but it is nice to hear that it arrived quicker than expected I trust that you were happy with your purchase and it was worth the wait. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent service inc free delivery,unfortunately the shoes were to small,my fault ,Ireturned the shoes and a refund was issued to pay pal very quickly. very good company.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are sorry to hear that the shoes were a disappointing fit but glad that everything turned out happily in the end. We hope you will return in the future. If you need any help with sizing or advice on shoe fitting, please don't hesitate to contact us. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent service, good delivery time and pleased with the boots.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are delighted to hear you were happy with the service you received. It is lovely to hear that the boots arrived quickly and that you are happy with them. May you have many years of happy, comfortable and trouble-free wear from them. Warmest Wishes Adele Shoes International

Posted 10 years ago

“Excellent service”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your kind review. We are delighted to hear you were happy with the service. Warmest Regards Adele Shoes International

Posted 10 years ago

“I have bought goods from shoes international on a number or occasions and have always recieved them in 2 to 3 days and ordering online could not be easier but the best is yet to come, i have gotten the best prices with free delivery for the products i have bought.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your kind Review. We are delighted to hear you are consistently happy with our service. We look forward to your return and we will strive to keep up the good work. Warmest Regards Adele Pediwear

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Shoes arrived reasonably quickly. Should there have been spare laces with them?”

Helpful Report

Posted 10 years ago

Dear Mrs Bayfield, Thank you for taking the time to leave us a rating. I have checked other pairs of the same shoe, asked our Ecco buyer and looked at the style on Ecco's website and I don't believe there should have been spare laces with this style. Occasionally if Ecco use brightly coloured laces or contrasting colours they will include another pair that match the colour of the shoe as an alternative. But in all my investigations there doesn't seem to be any indication that this is the case for this style. I am sorry if this causes any disappointment or takes away from your enjoyment of your new shoes. Thank you for your time and understanding. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very good came in two days”

Helpful Report

Posted 10 years ago

Dear Mrs Chance, Thank you for your kind rating. We appreciate your time and kind words. We are very pleased to hear the shoes arrived quickly and we trust you are happy with them. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Arrived swiftly. Best prices around.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a rating. We are please that your footwear arrived quickly and that you were happy with the price. I hope we will see you again in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent service all round”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your 5 star rating. We appreciate your time and kindness. Warmest Regards Adele Shoes International

Posted 10 years ago

“All Just as described and very quick and efficient service.”

Helpful Report

Posted 10 years ago

Dear Mrs Caine, Thank you for taking the time to leave us a 5 star review. Your time and kind words are really appreciated. We are pleased to hear you were happy with the service you received and trust you will consider visiting us again in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Very happy with service. Shoes arrived promptly”

Helpful Report

Posted 10 years ago

Dear Mr Davidson, Thank you for your time and kind words. We appreciate you leaving us a 5 star review. We are delighted to hear you were happy with the service you received and we hope you will call again soon. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very fast delivery, excellent product Rohde slippers, at a good price. Will use this company again”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a 5 star review. We are delighted to hear you were happy with your new slippers. I hope we will have the opportunity to welcome you back in the future Warmest Regards Adele Shoes International

Posted 10 years ago

“Although I had to return the shoes because I didn't like them, the website is very easy to use, the shoes came quickly and returning them was simple. Communications with Shoes International was simple and courteous, so I would recommend anyone to buy with confidence.”

Helpful Report

Posted 10 years ago

Dear Mrs Shanley, Thank you for taking the time to leave us a review and for your kind words. We are sorry to hear you weren't happy with your new shoes, but we were pleased to hear you were satisfied with the service. If there is anything we can do to make it a 5 star experience next time, please don't hesitate to let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Shoes were out of stock, but I was informed immediately, and updated regularly. Shoes came promptly once they were available, and were super comfortable. Very happy, thank you!”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a 5 star review. We really do appreciate your time and kindness. We are delighted to hear you were happy with the shoes and pleased that they were worth waiting for. I trust you will consider shopping with us again as we welcome the opportunity to welcome you back. Warmest Regards Adele Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews