Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

Write Your review

Tell us how Shoes International made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third order I've placed to have shoes delivered to me in Mauritius, both for me & my husband. I've always been delighted with the shoes and the service, especially the hand written note in the box. Shoes are very well packaged. I also love that they don't charge UK VAT when shipping overseas.”

Helpful Report

Posted 10 years ago

Dear Mrs Coralie, Thank you for your 5 star review and for taking the time to say such lovely things about us. We are delighted to hear that you have been happy with the service we provide and hope to see you again very soon. Warmest Regards Adele Shoes International

Posted 10 years ago

“as always excellent service”

Helpful Report

Posted 10 years ago

Dear Mrs Grace, Thank you for taking the time to leave us a complimentary review. We are delighted to hear you are happy with our service and we aim to make every visit as excellent and successful. Warmest REgards Adele Shoes International

Posted 10 years ago

“Shoes were delivered quickly free of charge and were excatly as described. They were very good value compared to the manufacturer's list price.”

Helpful Report

Posted 10 years ago

Dear Mr Hoppenbrouwers, Thank you for taking the time to leave us a very kind Review. We are delighted to hear you were happy with your new shoes and the service you received. I trust you will consider shopping with us again. Warmest Regards Adele Shoes International

Posted 10 years ago

“Your staff were most helpful and the delivery was efficient. The only problem is that Royal Mail did not leave the parcel and I had to go into the centre of Brighton to collect it!!”

Helpful Report

Posted 10 years ago

“Your staff were most helpful and the delivery was efficient. The only problem is that Royal Mail did not leave the parcel and I had to go into the centre of Brighton to collect it!!”

Helpful Report

Posted 10 years ago

Dear Anne Maureen, Thank you for taking the time to leave us a 5 star review. We really do appreciate you taking the time to say nice things about us. :) I am sorry to hear that Royal mail let you down and put you to the inconvenience of having to collect the parcel. If there is a safe place that the parcels can be left, please add a note to your next order and we will write your instructions on future orders. Warmest Regards Adele Shoes International

Posted 10 years ago

“Brilliant service, really good price.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a 5 star review. We are delighted to know you were happy with the service you received and we hope to welcome you back very soon. Warmest Regards Adele Shoes International

Posted 10 years ago

“Good communication to alert me of a delay, yet quick to also remedy the situation and answer follow up emails”

Helpful Report

Posted 10 years ago

Dear Jacqui, Thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service you received. If there is anything we can do to make it a 5 star experience next time, please do let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent price and quick delivery.”

Helpful Report

Posted 10 years ago

Dear Mr Scott, Thank you for your 5 star review, We are delighted to hear that you were happy with the whole experience. We appreciate you taking the time to say nice things about us and hope to welcome you back again soon. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent service, prompt and as advertised. Would recommend, .”

Helpful Report

Posted 10 years ago

Dear Veronica Dawson, Thank you very much for your kind words and 5 star review. We really appreciate your time and kindness. We are delighted to hear you would happily recommend us and we look forward to welcoming your family and friends in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Had to change size of shoe, customer care were very professional and dealt the change over promptly, must remember next time to order correct size otherwise pain of paying again for postage. But good quality shoe”

Helpful Report

Posted 10 years ago

Dear Mr Price, Thank you for taking the time to leave us a 5 star review. We are please to hear your exchange went smoothly and that you were happy with the service you received. If you ever need advice on the size and fitting of various shoes and last shapes, please don't hesitate to contact our help desk who will be more than happy to help you avoid future costly returns. Warmest Regards Adele Shoes International

Posted 10 years ago

“The shoes weren't suitable, but the after sales service was excellent. Very simple and prompt repayment.”

Helpful Report

Posted 10 years ago

Dear Mrs Jellicoe, Thank you for taking the time to leave us a 5 star review. We are sorry to hear that the shoes were a disappointing fit but delighted to hear that the return went smoothly and you were happy with the service you received. Warmest Regards Adele Shoes International

Posted 10 years ago

“Service was very good. The sandals I ordered were out of stock. I was contacted and offered a choice of refund or to wait. I waited. They came earlier than expected. And they're great sandals at the best price I've seen! Thank you.”

Helpful Report

Posted 10 years ago

Dear Maggie, Thank you very much for your kind review. We are delighted to hear you are happy with your new Sandals. Warmest Regards Adele Shoes International

Posted 10 years ago

“The sandals I purchased are very light and trendy, but a bit disappointed as they are most definitely more fashion rather than comfort .Saying that they are not uncomfortable, just not comfy enough to go walking all day.Also, they will last a few summers as they are well made.Size is excellent.”

Helpful Report

Posted 10 years ago

Dear Sylvia, Thank you for your very kind 5 star review. I am pleased to hear you are happy with the size and look of your new sandals although a little disappointed to hear you are not 100% happy with the comfort of them. I hope they do last you for many summers to come and maybe as they mold to the shape of your foot they will become firm favorites. Thank you for taking the time to give us your feedback, we really do appreciate it. Warmest Regards Adele Shoes International

Posted 10 years ago

“excellent service”

Helpful Report

Posted 10 years ago

Dear Jonathan, Thank you for taking the time to leave us a 5 star review. We are delighted to hear you were happy with the service you received. If you should need any help, advice or information with future orders, please don't hesitate to ask. Warmest Regards Adele Shoes International

Posted 10 years ago

“Slippers were good value and were delivered quickly. Good comms, too.”

Helpful Report

Posted 10 years ago

Dear Derek, Thank you for your kind words and for leaving us a 5 star review. We are delighted to hear you were happy with both your slippers and the service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Great Service, item arrived three days after placing order.”

Helpful Report

Posted 10 years ago

Dear Ivan, Thank you for taking the time to leave a review on our service. We appreciate your time and your kind words. Warmest Regards Adele Shoes International

Posted 10 years ago

“Product was received quickly and as described. Very happy with purchase. Thanks!”

Helpful Report

Posted 10 years ago

Dear Erika, Thank you for taking the time to leave a review of our service. We are delighted to hear you were happy with your purchase. We look forward to welcoming you back in the near future, and if there is anything we can do to make it a 5 star experience for you, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Fantastic service and very speedy delivery! Will recommend to friends & family and use myself again! Many thanks x”

Helpful Report

Posted 10 years ago

Dear Tina, Thank you for your very kind words and for leaving us a 5 star review. We are delighted to hear you were happy with the service and look forward to welcoming you (and your family and friends) back very soon. Warmest Regards Adele Shoes International

Posted 10 years ago

“very good and fast service.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you very much for taking the time to leave us a 5 star review. We are delighted to hear you were happy with the service. We look forward to welcoming you back very soon Warmest Regards Adele

Posted 10 years ago

“Arrived safely in NZ. Good, friendly service. Good communication. I liked the friendly note from Shoes International included with the shoes. Pity the price of the ECCO shoes has now gone up”

Helpful Report

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews