Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice shoes, good price, well wrapped package with a personal hand-written message inside. This was a good online experience for me and I have ' bookmarked ' Shoes International for future purchases.”

Helpful Report

Posted 10 years ago

Dear Agnes, Thank you for your lovely review. And how wonderful to hear that you have bookmarked us to return again. We certainly look forward to welcoming you back. We are delighted to hear that you were happy with your shopping experience with us and we hope this will be the first of many. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Everything just fine, thanks!”

Helpful Report

Posted 10 years ago

Dear Customer, We appreciate your time and feedback on your recent purchase from us. We are delighted to hear that you were happy with your purchase and the customer service you received. Warmest Regards Adele

Posted 10 years ago

“Very good shoes and as usual great service from Shoes International - they are always great to deal with”

Helpful Report

Posted 10 years ago

Dear Ray, Thank you for your very kind review, we appreciate your time and feedback. We are delighted to hear you are happy with your new shoes and hope you have many years of happy and comfortable wear from them. We look forward to welcoming you back very soon. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Fast dispatch & delivery. Excellent communications, will definitely buy from again. Many thanks.”

Helpful Report

Posted 10 years ago

Dear Colin, Thank you for your lovely review. We are delighted to hear that you will be shopping with us again and we certainly look forward to welcoming you back. We really appreciate your time and feedback. Warmest Regards Adele Shoes International.

Posted 10 years ago

“The footwear I usually get had become unavailable so thought I'd try these. They are very similar and possibly more comfy. Very pleased to have found them.”

Helpful Report

Posted 10 years ago

Dear Barrie, Thank you for taking the time to leave feedback on our service. I am delighted to hear that because of a happy accident you bought shoes that are possible more comfortable than the style you had originally looked for. Sometimes fate is great! I hope your new shoes give you many years of happy and comfortable wear and we look forward to welcoming you back for their replacements. If not before. :) Warmest Regards Adele

Posted 10 years ago

“Item was as shown, comfortable and good value for money”

Helpful Report

Posted 10 years ago

Dear Nancie, Thank you for taking the time to review your shopping experience. We are please to hear that you were happy with your purchase and look forward to welcoming you back in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Quick, professional and responsive service. All queries answered promptly, goods arrived when promised, no issues whatsoever.”

Helpful Report

Posted 10 years ago

Dear Alan, Thank you for taking the time to review our customer service. We are delighted to hear that you had a very positive shopping experience with us and that you are happy with your purchases. Warmest Regards Adele Shoes International

Posted 10 years ago

“Handbag was well packaged and arrived within the specified time. I am very happy with the service and the price! Will use again.”

Helpful Report

Posted 10 years ago

Dear Teresa, Thank you for your review on our site. We are delighted to hear that you are happy with your handbag and that it arrived quickly. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Would happily purchase again from Shoes International!”

Helpful Report

Posted 10 years ago

Dear Russell Thank you for taking the time to review our site. We are delighted to hear that you would would happily purchase from us again. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Hassle free online ordering, efficient dispatch & freight delivery to Australia. The hand written note of best wishes from the dispatcher is an appreciated old world touch of care in service. This is my fourth pair of Grisport shoes from Shoes International & I will definitely purchase from you in the future. Many thanks & best wishes, Peter, Broome Australia”

Helpful Report

Posted 10 years ago

Dear Peter, Thank you for your very kind Review. Your time and feedback is very much appreciated. We are delighted to hear that you felt your shopping experiences with us have always been positive ones. It is lovely to hear that you keep returning to us for your Grisport shoes. May I say you have excellent taste! I have a beautiful pair of Grisport boots and it is my favourite footwear. We look forward to welcoming you back in the future and if there is anything we can help or advise you on in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Prompt, flexible in changing delivery details and well priced. Couldn't ask for more”

Helpful Report

Posted 10 years ago

Dear John, Thank you for taking the time to leave feedback on our site. We are pleased to hear that you were happy with your shopping experience and we hope you will consider us for future footwear purchases. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Highly recommended!”

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Posted 10 years ago

Dear Oleg, Thank you for taking the time to leave feedback on our website. We hope you will shop with us again in the future Warmest Regards Adele Shoes International

Posted 10 years ago

“Great international service - quick and efficient. Shoes arrived well packed and within reasonable time and safely. Good range of shoes that are not available in my country and very pleased able to purchase from your site.”

Helpful Report

Posted 10 years ago

Dear Brenda, Thank you for reviewing your shopping experience with us. We are delighted to hear that you are happy with your purchases and the customer service you received. We look forward to welcoming you back in the future and if there is anything we can help you with in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Outstanding service and support. Quality shoes at competititive prices. Fast dispatch and delivery. Highly recommended.”

Helpful Report

Posted 10 years ago

Dear Chris, Thank you for your wonderful review on our site, We are delighted to hear how happy you were with our customer service. Your time and feedback is much appreciated. I hope your new footwear gives you many years of happy, comfortable and trouble-free wear. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Whilst I had to wait for delivery of my shoes, this was as I was told, and I was given the option of cancelling the order, if I didn't want to wait.”

Helpful Report

Posted 10 years ago

Dear Derek, Thank you for your very kind review. Your time and feedback is very important to us. I am sorry to hear that your footwear wasn't immediately available but I hope they were worth the wait. May they bring you many years of happy, comfortable and trouble-free wear. Warmest Regards Adele Shoes International

Posted 10 years ago

“Good speedy service. Items as described.”

Helpful Report

Posted 10 years ago

Dear Margaret, Thank you for taking the time to leave us a very kind review. We are pleased to hear that you were happy with your purchase and with the service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“My Hotter Slippers arrived in good time and were extremely well wrapped. I am completely satisfied with this transaction.”

Helpful Report

Posted 10 years ago

Dear Sylvia, Thank you for taking the time to leave us a very kind Review on our site. I am delighted to hear that you are happy with your new Hotter slippers. May they give you many years of happy and comfortable wear. We hope you will consider us for future footwear purchases, we look forward to welcoming you back. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Bit wary of buying shoes on line but delighted with result. Shoes were delivered in record time and were a perfect fit also accompanied by a little note from S.I. would certainly shop with this company again.”

Helpful Report

Posted 10 years ago

Dear Sylvia, Thank you for taking the time to give us your feedback on your shopping experience. We are delighted to hear that your trust in us paid off. I do understand how daunting it can be to invest your time and money into an unknown company and especially online. This is why we are so grateful for your feedback because it may help a future customer to make the decision to take a leap of faith and shop with us. So thank you for your time, kindness and custom. We look forward to welcoming you back in the future and we are here, if you need any help or advice in the meantime. Warmest Regards Adele Shoes International

Posted 10 years ago

“The Sorbothane Double Strike insole is by far the best product I have used to date. I am actually using this product for medical reasons having suffered a stroke in 2007. This specific product is so useful for me because it absorbs the weight of a step,but then releases the weight to form its original shape. Excellent for anybody with this type of problem and I'm sure for sporting activities aswell.”

Helpful Report

Posted 10 years ago

Dear David, Thank you for your lovely review. We really appreciate your time and feedback. It is very kind of you to share your experience and recommendation of the Sorbothane Insole. It is excellent news that it is helping you with your balance and stability. Warmest Regards Adele. Shoes International.

Posted 10 years ago

“Arrived quickly. Product was as I expected. I'd use the site again”

Helpful Report

Posted 10 years ago

Dear Joan, Thank you for taking the time to review our site. We are pleased to hear you are happy with your purchase and with the service you received. We look forward to welcoming you back again and if there is anything we can help or advise you on in the meantime, please do let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews