Shoon Reviews

Name: Shoon
Address: Mendip Court, Bath Road, Wells
Rating: 4.12

4.1 Rating 633 Reviews

78 %

of reviewers recommend Shoon

4.1

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01749 681664

Email:

customerservice@shoon.com

Location:

Mendip Court, Bath Road
Wells
BA5 3DG

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Shoon 5 star review on 26th January 2017

Susan Ritson

Shoon 5 star review on 12th January 2017

Roy Stephenson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service - excellent product”

Helpful Report

Posted 9 years ago

“I find dealing with Shoon so easy. Ordering items is simple,they always arrive well packaged and in the time slot described. Dealing with friendly,efficient staff is a great benefit and I love the fact that the items are individually inspected (the card a lovely,personal touch!)before being sent out. I wouldn't hesitate to deal with them.”

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Posted 9 years ago

“Good service and communication of order can improve your service by delivering them within 3 days not 5 then you would have received a very good.”

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Posted 9 years ago

“Lovely boots, good fit, speedy delivery.”

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Posted 9 years ago

“My boots arrived and they were really well made and a gorgeous colour but sadly too narrow for my wide feet so had to return them - boohoo”

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Posted 9 years ago

“Excellent product and service!”

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Posted 9 years ago

“Great service. Excellent price Very happy with my boots. Could not fault anything. Thank you.”

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Posted 9 years ago

“Really good price. Excellent service”

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Posted 9 years ago

“Very efficient service and prompt delivery.Love the boots I ordered. They are really good quality and comfy.”

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Posted 9 years ago

“The best thing for me was the price. I already have a pair of these Gabor boots and fancied them in different colours. So two pairs for the price of one was exactly what I've been looking for. Great bargain!”

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Posted 9 years ago

“I always have problems trying to find shoes as my feet are quite narrow. I have visited Shoon many times with no prospect of finding any shoes but finally found a pair of loafers and they are so comfortable plus they are fashionable. Please make some in narrow fittings.”

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Posted 9 years ago

“Very simple to order online and fast delivery. Shoon is my favourite shoe shop”

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Posted 9 years ago

“Unfortunately. I am returning shoes as do not fit. Did have to phone for a return label, waiting for it to arrive, as my computer has virus and cannot print so including return label would have been more helpful.”

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Posted 9 years ago

“Slippers are excellent. Very comfortable and warm”

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Posted 9 years ago

“very pleased with shoes and delivery service ,pikolinos shoes allways quality and comfort”

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Posted 9 years ago

“Great product with great support”

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Posted 9 years ago

“First time used this website will definitely be returning. Very impressed”

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Posted 9 years ago

“I have ordered from Shoon and found it to be very satisfactory service . The shoes were delivered quickly and very easy to return items via the post office.. would reccomend service and good quality products . Thank you”

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Posted 9 years ago

“Fast delivery. The Legero Topo Velour Tanaro boots are both stylish and practical. Also very comfortable - fits true to size”

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Posted 9 years ago

“I bought the Blousey Brown Calabar handbag it was beautiful, high quality and luxurious looking. After inspecting the bag thoroughly I noticed an odd mark on the back, an imperfection, not a variation in colour or texture but a mark were the bag was damaged it was small but would definitely develop and eventually ruin one side of handbag. I decided to return the bag instore and order a new one. The staff were rude regarding my return and I decided to reorder the item online myself at a later time because the instore staff members behaviour had made me uncomfortable. Since then the bag has sold out online and I'm pretty disappointed as I am now left bagless : ( ............ *cont. The online review team picked up my review. The team contacted me and set about sourcing the bag for me, they even sent me photo's to ensure there was no damage and that it was what I had expected. The review team worked really hard to amend the situation and I now have the bag and it is in perfect condition. Sometimes things get messed up but what counts is how we make up for it. Thank you to those who helped, it made a difference!! : )”

Helpful Report

Posted 9 years ago

Dear Roxana, We are very sorry to hear of your complaint. We will really like to discuss this further with you. Are you able to contact our customer service team on the following number: 01749 671709. Also we might be able to source you a replacement bag if you would still like it? We will look forward to hearing from you soon and we are very sorry for the inconvenience caused. Kind regards Shoon Customer Service

Posted 9 years ago

Shoon is rated 4.1 based on 633 reviews