Weston Appliances LTD Reviews

Name: Weston Appliances LTD
Address: 137 Pastures Avenue, Weston-super-Mare, Weston-super-Mare
Rating: 4.86

4.9 Rating 357 Reviews

98 %

of reviewers recommend Weston Appliances LTD

4.9

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01934522490

Email:

info@weston-appliances.co.uk

Location:

137 Pastures Avenue,
Weston-super-Mare
Weston-super-Mare
BS22 7SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Georgia was very patient and helpful.”

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Posted 5 years ago

Thank you for your review Jennie. Georgia & the team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Jeremy arrived at the expected time removed the old dishwasher and fitted the new one quickly and efficiently. No hunting around a myriad of websites and can rely on this local firm to help if there are any problems.”

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Posted 5 years ago

Thank you for your review Andrew. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

Thank you for your review Paul. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“I contacted Weston and Worle Appliances for the first time recently for help with an urgent washing machine problem. I have been so impressed by the level of service and professionalism of staff. Everyone I've dealt with has been extremely helpful and courteous. I highly recommend them and most definitely have no hesitation in using their services again in the future.”

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Posted 5 years ago

Thank you for your review Lynette. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Made an appointment quickly, realised the problem and ordered the part within a few days it was fitted. Super quick, efficient and knowledgable.”

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Posted 5 years ago

Thank you for your review. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Efficient service , easy to make an appointment and the chap was prompt. Unfortunately the dishwasher wasn’t fixed - I’ve been having a bad sour milk smell coming from it, but it wasn’t something he’d ever heard of, and I was told to rinse dishes thoroughly etc, all of which I’ve done for years anyway. But I appreciate it wasn’t a specific prob to be fixed. Plus salt light constantly on, which I was told to just ignore. I did think £48 for 25 mins was very expensive, especially as I he didn’t do anything, other than told me what I already knew - this might be the going rate for appliance ‘fixing’, I’m not implying this particular company over charged, but £100 an hour ?! That’s a bit much.”

Helpful Report

Posted 5 years ago

HI Erika. The £48.00 (which is not £100 per hour) is our standard call out charge for attending however long it takes to diagnose the fault. The advice given to ignore the salt light was purely because you were checking the salt level manually and didn't want to proceed with the necessary parts to fix it. The smell coming from the dishwasher was not observed how ever salt deposits on the glasses was found. The advice for this was flush away the excess salt spilled into the dishwasher after refilling before commencing a wash and to make sure the salt cap was tightened. The other comments regarding poor wash performance were due to the 30min quick wash being used and expecting it to clean off cereal deposits, that isn't going to work on such a program. Advised to use the 60c wash. The dishwasher as you explained wasn't yours originally as it was in the property when you moved it. That being said you admitted it wasn't overly clean when you first moved in, that will cause bad smells etc. Finally time was spent discussing and taking measurements of the dishwasher you brought with you and how feasible it was to swap it over but you decided to carry on as you had been with the existing one. If you require any further advice regarding the callout please contact us.

Posted 5 years ago

“Have now tried the new dishwasher and it is excellent so far. Your engineer Jeremy was very helpful and efficient throughout.”

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Posted 5 years ago

Thank you for your review. Jeremy and the team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Excellent service, very fast call out and Georga was so helpful taking the time to confirm part required and time of appointment to repair washer to fit in with our needs, thank you”

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Posted 5 years ago

Thank you for your review Stuart. Georgia and the team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Responded quickly to my enquiry and was prompt to come out. Great honest upfront service.”

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Posted 5 years ago

Thank you for your review. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Very quick, very polite, very professional. Thanks”

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Posted 5 years ago

Thank you for your review Patrick. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Arranged a visit very quickly, identified the problem and had it sorted in short order, as well as bing polite and attentive. Excellent service we knew the price before commiting to work and Weston and Worle Appliances had up up and running in no time. I would use them again anytime. G&K WSM”

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Posted 5 years ago

Thank you for your review Mrs Reed. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Very prompt, efficient and courteous service - well recommended!”

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Posted 5 years ago

Thank you for your review. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Excellent customer service and prompt repair.”

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Posted 5 years ago

Thank you for your review. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Having got our 9 year old washing machine 'back on its feet' due to your technical skill in parts re-placement, we encountered a follow-up mis-function of the machine a day or so later. My husband and I were very impressed by the follow-up visit during which your service engineer took great care to identify what might have caused the misfunction and to re-assure us that basically the machine, inspite of its age, should perform satisfactorilly. An so it has proved. The service engineer could not have been more attentive and helpful. I would not hesitate to recommend your company.”

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Posted 5 years ago

Thank you for your review Mrs Wilson. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Professional and transparent. Lady on the phone was brilliant.”

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Posted 5 years ago

Thank you for your review. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Responded very quickly, came out and dealt with issue v speedily and effectively. I’d definitely use them again. Great to work with, thank you.”

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Posted 5 years ago

Thank you for your review. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“I would recommend this company to all”

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Posted 5 years ago

Thank you for your review Valerie. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Prompt service.”

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Posted 5 years ago

Thank you for your review Lyn. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“Came at arranged time. Carried out work efficiently.”

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Posted 5 years ago

Thank you for your review Neil. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

“happy with service provided”

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Posted 5 years ago

Thank you for your review. The team here at WWA are thrilled to hear such positive feedback.

Posted 5 years ago

Weston Appliances LTD is rated 4.9 based on 357 reviews