“COMPLETE SCAM!!! ABSOLUTELY DO NOT BELIEVE THE REVIEWS!!! EVERY REVIEW PAID FOR WITH THE HUNDRES OF THOUSANDS OF DOLLARS THAT THEY STOLE FROM HARD WORKING CITIZENS!! IF YOU BUY — YOU WILL FALL INTO THE TRAP AS SO MANY OTHERS HERE (THE *REAL* REVIEWERS HAVE FALLEN INTO). DO NOT - I REPEAT - DO NOT BUY FROM THIS COMPANY!!!!”
“Scam scam scam. Original order cancelled after false tracking info and refunded to THEIR gift card. Now order after order is accepted, confirmed, then cal called to to payment method denied USING THEIR GIFT CARD!!
Terrible responses and nothing it a scam site. Run away fast”
“Price was great... promise of free dexex overnight was great.. purchase process was great... then it all fell apart. It took over a week to get a "tracking number" that was only a label being printed. Method was fedex standard instead of overnight. Contacted and they said it would be changed. New fedex label was printed.. that was about week ago and STILL it has not been handed over to fedex. No response from the chat bot other than they are busy and someone will email me back or call me. Nothing the last 3 days... I simply want to get the product I purchased.. that is not that much to ask for.
Aug 15th Update: status mysteriously updated to REFUNDED on August 10th but ZERO DOLLARS have been placed back onto my card so far.
Update:: they give me a $300 in-house gift card. First purchase try was voided as that product was not eligible to be purchased with a gift card. Second try reunited in order confirmation only to be cancelled and refunded days later due to no stock.
third try—— ZERO INVENTORY
How is this place not shut down by now?
Btw.. they have never reached out to me after numerous messages left
My Response: then you should honor my original or for the iPhone 14 pro max when it is in stock instead of giving me the runaround on accepting/confirming/ and printing FedEx labels only to cancel it later. That would be the correct response.
UPDATE 8/25/2013… so they have restocked and I have placed another order using their gift card. Order is confirmed and delivery is supposed to be 8/29. We will see.. still disappointed I could not get the 14 pro max like originally order and settling for the 13 pro max. If it actually arrives
UPDATE 8/27/2022
Still nothing new in order status other than order is confirmed. Stay tuned for more info hopefully it will be good news
UPDATE 8/30/2023
Still nothing new in regards to shipping status other than confirmed.
I guess they do not like truthful reviews as they have flagged my responses
UPDATE 8/31/2023
Order was cancelled by them again and “refund” issued. No reason given
Reordered same item and now they are charging me more than the gift card was for. I will pay it when they send the product.
UPDATE Sept 1,,
They cancelled the order and issued a refund. BUT, the redund has not shown back up on the gift card balance yet and no response to me new inquiry so I can try to make a 5th purchases to keep from losing my money with them.
UPDATE 9/08/2023: Zero response from them and zero refund reflected on the gift card. This should officially be considered a SCAM business at this time and should not be used for any purchases.
UPDATE 9/15/2023: there put money back on the gift card. A new purchase was made on 9/9/2023. Order accepted.. order confirmed.. and still no response with a Ship Date. I am sending emails each day waiting for a response but nothing.
9/19/2023: Daily requests for status update and not one response from the company to date since the “delayed” email”
“I purchased a phone and 2 watch’s 2 months ago, was sent to me the wrong tracking number, after so many emails sent and no response I reached them by phone, they then “fixed” my problem and recent again my order, another tracking number that didn’t exist at all, I’m trying to reach them by email and I can’t, worse then that, now the phone number doesn’t work and my account suddenly stoped working, says it doesn’t exist any account with that e-mail, same I’ve been using to reach them and they been using to send me “fake tracking numbers”… I waste of money, don’t trust this page and don’t trust one single good review aswell, I went there by trusting them and look what I got! Never seeing my money again in those accounts.”
“THEY DONT ACCEPT CASH! I had taken a 45 minute drive to the store specifically to purchase an iPhone XR, but was unable to do so due to their policy. This caused a lot of inconvenience for me and I would've preferred knowing this beforehand. The support agent at the store didn’t even seem concerned or helpful almost all of the XR colors are sold out…”
“Shopiosx supposedly offers a valid parking pass for the store but I tried it 3 times and it didn't work. As a result, I had to spend almost the price of my order on parking - which is absolutely ridiculous. Shopiosx should invest more in their services so that customers don't have to unnecessarily pay for something like parking.”
“My parking pass expired before I was done checking out, resulting in an expensive ticket. I reached out to the HQ and corporate regarding this matter, but have yet to hear back from them. This is unacceptable customer service and needs to be addressed immediately.”
“I went in to pick up two iPhones and the customer service agent was incredibly rude and didn't explain that they didn't accept cash. Needless to say, I filed a complaint with corporate about the terrible customer service I received. Shopiosx should definitely focus more on improving their customer service as it's clearly lacking.”
“It seemed like the shipping information I provided was not followed, as my order was shipped to my billing address instead of the one I had entered during checkout. When I reported the mistake to them, they were quick to rectify it and promised me a redelivery of my package. But this happened on Memorial Day weekend which meant that they are closed for business, so I am still waiting for them to deliver my package”
“this whole experience was dampened by this care situation… ordered an iPhone XR from Shopiosx and was extremely disappointed when the case I ordered didn't come with the phone. I called customer service and they reprocessed the order for the case only, but it will take 3-6 business days to arrive. This is not how I expected my purchase experience to go, and I'm very unhappy with it.”
“I brought an iPhone 11 Pro Max from Shopiosx on 05/13/2023 and was a little shocked at the shipping cost, the coupon I received was not just the cost of the product for shipping. The shopping cart discount was only 5%. I'm across the country from their location, so I was also a bit annoyed when I had to pay the $6 authentication fee. It's a good phone. Even a great phone. The exterior is in excellent condition. But what holds back the five-star review are the speakers. They sound like they exploded. Or water damage. I can't say. But it really sours the enjoyment of the content. Everything else on the phone is great. The speakers alone really make it feel like garbage.”
“I brought a blue iPhone XR 64GB around Christmas, shipping took a week to arrive. When it did arrive it was fine, it worked with my carrier initially. After about 60 days, the phone started showing a thick black strip down the left side and the colours looked washed out. Initiated warranty request as there was no visible external damage whatsoever. Sent the phone back to the seller, and was told that it had been inspected and that I had caused the damage and it was not covered. Not sure how this is possible since no visible damage and was in a case from day one. Took the phone to an independent phone repair and had it fixed for $150. However, they told me that 2 screws had literally fallen out of the phone when they had opened it for repair, and that all the screws needed to replace the screen were badly stripped. Informed the seller, and they informed me "Our technicians ensure that after an inspection all screws, connectors and parts are securely attached for optimal usage." Well, obviously not. And perhaps replace screws when they are stripped rather than re-using them after a repair or inspection? Disappointed, but not surprised considering the $40 price mark. I’m currently now returning the XR and waiting on my return label.”
“I sold my iPhone 8 to Shopiosx and they deducted a significant portion of my payment due to the scratch and broken glass on the back. I understand why they needed to deduct the amount but I am still a bit upset about it. They should have made it more clear that there would be deductions for scratches, etc. before I agreed to sell the phone.”
“I bought an Acer Predator Orion 3000 from Shopiosx on 4/15 and was not happy with my purchase. The shipping process took 5 days to arrive, which seemed excessive for a gaming PC, and once it finally did arrive I was highly disappointed. The specs don't match up to the ones advertised, making it sub-par for gaming, and the overall quality of the product was not good. My experience with this PC has been one of the worst I've ever had. Either due to design or manufacturing issues a large percentage of these units have temperature defects right out of the box. My CPU runs at 100 degrees Celsius while idle! Unfortunately I did not diagnose this issue soon enough to return the product but if I could I would do so immediately. It is under-warranty and I am sending it back to the manufacturer, but that means I will be without a PC for a month, about as long as I have had this product. Also, I am not confident Acer can repair it, as they seem unable to build it properly in the first place. Do yourself a favor and but a computer that works as built; leave this one for people who enjoy trouble shooting defective products”
“I purchased a gift card in the hopes that it could be used to purchase items in store, but when I tried to use it with my coupon, I was told it was not valid. I contacted customer support for help, but unfortunately they were not able to assist me. It's a shame that their gift cards don't work in stores and support hasn't been helpful enough to find a solution.”
“I placed an order through Shopiosx to Mexico and was charged $500 upfront for international shipping. The shipping took 4 weeks and there was no discount offered. I was not at all satisfied with my experience. It's clear that they need to work on their international shipping services, especially if they are charging customers upfront for them! The service was very slow and the company's Beverly Hills location was way too far away from me. A representative helped me & my account was upgraded to the wholesale section but Shopiosx does offer good quality products, but their shipping needs some refining for sure. Hice una orden a través de Shopiosx a México y me cobraron 500 dólares por adelantado para el transporte internacional. El envío tomó 4 semanas y no se ofició ningún descuento. No estaba satisfecho con mi experiencia. Está claro que necesitan trabajar en sus servicios internacionales de transporte marítimo, especialmente si están cobrando a los clientes por adelantado. El servicio fue muy lento y la ubicación de Beverly Hills de la compañía estaba muy lejos de mí. Un representante me ayudó y mi cuenta fue actualizada a la sección al por alcalde, pero Shopiosx sí ofrecía productos de buena calidad, pero su envío necesita un poco de refinado seguro.”
“I recently sold my old iPad to them and they told me it was only worth $100 because it was so old. I felt this offer was too low, so when I found out about ecoatm offering better prices, I was very disappointed in how they handled my transaction. It's a shame because the customer service at their store seemed friendly enough otherwise.”
