Signworld Canada Reviews

Name: Signworld Canada
Address: 205 Champaign Drive Unit4, North York
Rating: 4.60

4.6 Rating 422 Reviews

91 %

of reviewers recommend Signworld Canada

Company Reviews

Product Reviews

Metrics

4.6

Based on 422 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Signworld Canada 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Machine broke so my order had to be cancelled, otherwise outsourced to a US supplier.”

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Posted 5 months ago

“First time ordering with this company and my approval of artwork was overlooked. I had to reach out to the company to find out what was going on as this order as it is on a tight deadline. Thankfully, the rep is going to expedite my order; otherwise, it would have been cancelled. Ordering was easy but not the best way to start with a brand new customer.”

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Posted 7 months ago

“Item has yet to be delivered Shipment reference # 1ZV9R8962095086028”

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Posted 7 months ago

“Unfortunately they were out of stock for the items we needed. And the turn around time did not meet our timeline (1 month)”

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Posted 10 months ago

“Delivery times are incorrect. No communication when an order is delayed.”

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Posted 1 year ago

“I was not terribly pleased with my purchase, it is flimsy and I regret my purchase.”

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Posted 1 year ago

“Does not have good customer satisfaction policy”

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Posted 4 years ago

“OUR EXPERIENCE AT THE STORE WAS GREAT. QUEEN, THE YOUNG LADY THAT SERVED US WAS SUPER FRIENDLY AND PROFESSIONAL. wHAT I AM NOT HAPPY ABOUT IS YOUR STAND....IT WAS SLIPPING AND SLIDING AND NOT HOLDING ON THE FLOOR IN ONE PLACE ON THE FLOOR; ADDITIONAL EVEN THE THE TOP RODS WERE NOT HOLDING SECURE THEY WERE MOVING INWARD ALL THE TIME AND WE HAD TO KEEP MOVING THEM APART TO KEEP OUR IMAGE AS STRAIGHT AS POSSIBLE, BUT EVEN THIS DID NOT HELP AS OUR IMAGE FOLDING IN THE MIDDLE.. THERE WAS NOTHING TO ANCHOR OR SECURE ANY OF THE MOVING PARTS TO STOP FROM ALL OF THIS FROM HAPPENING.”

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Posted 4 years ago

Hello Teresa, we appreciate you taking the time to leave us with your review and we do apologize for the experience you had with us. We would love to get in contact with you to learn more about how this stand was installed. Please feel free to contact us at service@canadiandisplay.ca in order for us to assist you further.

Posted 4 years ago

“I cancelled my order as the the delivery charges were ridiculous for such an item.”

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Posted 4 years ago

“It took over a dozen tries to get this order placed and I almost decided not or place the order. Product has not been received so I cannot comment on quality at this time.”

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Posted 4 years ago

Hello Mill, thank you for taking the time to leave us with your review. We appreciate the information and this will be brought into consideration, as work to improve the ordering process online.

Posted 4 years ago

“The stand provided to me was cracked on one of the adjustable knobs. Unfortunately for me i only took the item out of the box the day before my event. One side cannot extend properly due to the crack so I had to keep the frame at a lower level. This was my first time ordering from this company so I was going off of good reviews. The feet of the stand dont really stay secure when screwed in either. Besides this the stand did what it was supposed to.”

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Posted 4 years ago

Hello Chanel, thank you for leaving us with your honest review. We sincerely apologize for the error and the inconvenience this has caused you at your show. We would love to get in touch with you to mitigate this issue, so if you are able we kindly ask that you email service@canadiandisplay.ca and we will definitely help you further. Thank you!

Posted 4 years ago

“The quality of the sign is very poor / unacceptable - would like to send pictures for you to review.”

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Posted 5 years ago

Hello Dawn, we appreciate the feedback of our sign! We have completed the reprinting of the sign and will ship this out to you today. We thank you for your patience and ask that you contact us back if you have any concerns upon the arrival of your sign.

Posted 5 years ago

“The sign is not as stable as I would have expected”

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Posted 5 years ago

Hello Rebecca! We apologize for the issues you have experienced with our sign. The corrugated sheet is made with a 4mm thickness and with a hole cut in the middle, the top of the sign will tend to sway. If you happen to have any feedback that we can use to improve this sign, please let us know! Hope to hear back from you and thank you for choosing Signworld Canada!

Posted 5 years ago

“The pop-up came incredibly wrinkled and the wrinkles haven't come out. Disappointing.”

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Posted 5 years ago

Hello Kristen, we apologize for the issues that you have been experiencing with our backdrop. We unfortunately do not have any contact from you regarding your wrinkle issue however this matter can be fixed! By removing the fabric from the velcro on the frame, you can reapply the fabric which will apply tension to the print thus removing the wrinkles. Make sure that you are stretching the fabric while reapplying it onto the frame. I hope this information finds you well, please don't hesitate to contact us if you have any questions.

Posted 5 years ago

“I've sent a message to Robert, hopefully it gets through. One of the signs (no arrow) had the printing on one side upside down to the other side. As we were putting on a fence (though a wrought iron style) it wasn't so much of a problem. Also on 3 of the signs the black and red ink blurred a bit (packaged before ink dry ?). From 2-3 ft not too bad, but would prefer no blurring. Orma Bleeks”

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Posted 5 years ago

Signworld Canada is rated 4.6 based on 422 reviews