Simon Secret Sauce Reviews

Name: Simon Secret Sauce
Address: 1260, South Beverly Glen Boulevard,, Los Angeles
Rating: 4.59

4.6 Rating 265 Reviews

89 %

of reviewers recommend Simon Secret Sauce

4.6

Based on 265 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

simon@simonsecretsauce.com

Location:

1260, South Beverly Glen Boulevard,
Los Angeles
90024

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Simon Secret Sauce 5 star review on 24th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would be more appropriate to review after it arrives!”

Helpful Report

Posted 3 years ago

“I am writing a review on the delivery process. Instead of shipping 3 glass bottles in a box, the bottles came wrapped in bubble wrap, and stuffed into a plastic envelope. The truffle flavor that I most wanted to taste was delivered broken. I would suggest at least use a box along with the bubble wrap to ensure safety of product delivery. Needless to say I was very dissappointed.”

Helpful Report

Posted 4 years ago

Hi Judy, We are really sorry this happened. Thank you for taking the time to write a review. Please e-mail simon@simonsecretsauce.com with a photo of the damage and we will gladly send you a replacement. We are constantly taking feedback and improving along the way as we try to keep all costs, including shipping very low. Hope we can make things better.

Posted 4 years ago

“My bottle was broken and sauced leaked into bubble wrap not paying to return this MESS!”

Helpful Report

Posted 4 years ago

Hello, Please e-mail simon@simonsecretsauce.com with your order # and photos of the damage....We are sorry this happened and will gladly replace your bottles or refund you - we would never make you pay to return the item.

Posted 4 years ago

“My bottle showed up broken. I don’t think the flavor was right as well may because the air had already gotten to it before it got to me. Not sure just all-around bad”

Helpful Report

Posted 4 years ago

Hi John, I would be more than happy to send you a replacement bottle. Please send a picture of the damaged bottle to Simon@simonsecretsauce.com and we will get that out to you!

Posted 4 years ago

Simon Secret Sauce is rated 4.6 based on 265 reviews