Simple Booth Reviews

Name: Simple Booth
Rating: 4.73

4.7 Rating 120 Reviews

91 %

of reviewers recommend Simple Booth

Company Reviews

Metrics

Info

4.7

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Simple Booth:

Simple Booth is the modern photo booth platform.

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Simple Booth 5 star review on 10th December 2024

M. L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I first started with simple booth I was impressed with the ease of using. Over the past few events I have run into multiple issues with EXTREMELY inconsistent printing of photos. I have reached out to Simplebooth for help. They respond but most of the time refer me to a link. I was told they have no telephone tech support. Over the past week they referred me to DNP printer support (I'll give tech support at DNP 5 star rating) DNP walked me through everything that should get my IPad to print & actually got it to print. Unfortunately like in the past, when i got to the event, i got test print & 1 print. I ended up refunding the people who hired me part of my fee. I gave Simplebooth 2 stars because the digital prints work perfectly...but not having the hard copy prints was extremely disappointing to many. I am looking into a wired connection to see if that resolves my issue. Until I straighten this issue out, I am not booking events with prints.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to provide your feedback. We’re genuinely sorry to hear about the issues you’ve been facing with printing at your events and understand how frustrating it can be when things don’t go as expected. We appreciate your patience in working with both our team and DNP support. Printers have a difficult reputation that is simply made even more challenging by the limited capabilities through AirPrint on iPadOS and unpredictable WiFi environments and connectivity at events. Wired printing would be ideal, as you suggested, and we hope that can be a viable solution in the future. We recognize how important the success of your events is and want to ensure you're fully supported moving forward. If you would like, we can offer you an account credit in the amount of the refund you had to offer your client to try to make this right. Please reach out to our support team if we can be of any help.

Posted 6 months ago

“I can’t get boomerangs off to take a photos need help I want both customers service is not getting back with me my party is in 3days”

Helpful Report

Posted 3 years ago

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you faced with the app. We understand how crucial it is to have everything running smoothly for your events. Although it's been some time since your review, we still want to ensure you're fully supported. If you’re still encountering any issues, please don’t hesitate to reach out. We’d be more than happy to assist and are committed to making sure you have a seamless experience moving forward. Best regards, Emilie from Simple Booth

Posted 4 months ago

Simple Booth is rated 4.7 based on 120 reviews