SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple to order, communication was good to keep you up to date with progress of the order. Delivery was a day later than informed but that could have been an error from the courier. The quality is very good, even down to the inclusion of fixing plugs that were counted correctly, the handrail was simple to install, I liked the personalised ‘business card’ giving me the contact information of the person who put the order together. Well pleased I found SimpleHandrails and would recommend them wholeheartedly.”

SimpleHandrails.co.uk 5 star review on 29th October 2020

Helpful Report

Posted 4 years ago

“Lovely handrail. Reasonable price. Quick delivery. Regular communication regarding delivery.”

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Posted 4 years ago

“Great product, lovely finish. Delivered on time and extremely well packaged. The only trouble we had was centering the connector and the end caps. Maybe a pilot hole would have been helpful ?”

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Posted 4 years ago

“Excellent service, would recommend highly”

SimpleHandrails.co.uk 5 star review on 28th October 2020

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Posted 4 years ago

“Very efficient quick service and the handrails are perfect ? Thank you”

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Posted 4 years ago

“This family firm responded very quickly and dealt with problems with the delivery company in a kind and appropriate way. The product is excellent.”

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Posted 4 years ago

“Great company to deal with. I had contact with 3 others before and got nowhere. I sent my order, they called me back to check something and then delivered great glass on time, I couldn't ask for more. Thank you and when I need more which I will in the near future you will have my business.”

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Posted 4 years ago

“Very pleased with the oak stair handrail and ss fittings. Easy to install, looks great and solid as a rock. Quality product at a great price.”

SimpleHandrails.co.uk 5 star review on 25th October 2020

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Posted 4 years ago

“Superb quality handrail...excellent company to deal with, highly recommended.”

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Posted 4 years ago

“Very happy. Lovely product. Great quick delivery, everything you need in the box , including screws rawlplugs. Only little problem was marking centre of pole end to attach fixing was a bit of an issue for us, obviously they can’t mark centre on poles that customers that are going to cut to size. Only a very minor thing. Would highly recommend. 😊”

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Posted 4 years ago

“Superb product and customer service”

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Posted 4 years ago

“Excellent product, well built and looks very elegant. The team gave excellent advice on the best product to match the hallway and stairs. They could not have been any friendlier. Postage was quick and the whole transaction was effortless.”

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Posted 4 years ago

“Brilliant rail, well made and delivered on time by Tuffnells. I was a bit worried about the. delivery after reading reviews but I had no problems. Rail looks great and was easy to fit. They even gave me one stainless steel screw too many!!”

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Posted 4 years ago

“A good strong product feels very safe and secure when used.”

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Posted 4 years ago

“Great product, at a very reasonable price”

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Posted 4 years ago

“The Handrail was exactly as I expected , fitted perfectly”

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Posted 4 years ago

“very pleased with our handrail, which is exactly as we had hoped (powder colour match is perfect). Installation relatively straightforward following instructions online, only issue was our drill bit. A prompt and responsive service following the placing of our order.”

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Posted 4 years ago

“I ordered, it came quickly ,quality is fantastic. Excellent job. Would highly recommend.”

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Posted 4 years ago

“Delivery was pretty quick and the item adequately protected for transport. Very pleased with the handrail and associated fittings, which were complete. Unfortunately, I forgot to allow for the end caps during the measurement phase. Once my mitre saw is returned, it’ll be a quick job to shorten the rail and attach it.”

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Posted 4 years ago

“All looks great and solid. I was fixing to a dry-lined wall and needed longer screws / fixings. Very nice. Andrew”

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Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews