SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The handrail looks very stylish and smart. Quick and easy to put up.”

Helpful Report

Posted 4 years ago

“Excellent customer service from initial enquiry , quality product which was delivered well within quoted timescale . Thank you .”

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Posted 4 years ago

“Excellent customer service and products. Would highly recommend”

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Posted 4 years ago

“I needed to install an additional handrail for my 96 year old mum-in-law, saw these and ordered. Very helpful and friendly staff, prompt delivery, well packed. Very good quality fittings, and every one who has seen them has admired them..”

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Posted 4 years ago

“Having made a decision to purchase 2 external handrails, I investigated where to purchase. Simple Handrails offered them at a reasonable price and therefore I ordered from them. The order process was simple and I received them within the promised time. Because of bad weather I have yet to fit them. The only thing that let the whole process down was the delivery agents, Tufnell's who were required to have a signature at point of delivery. This was not obtained as they left the package on my garden path in the pouring rain without ringing my doorbell. This was not found until the end of the day when I rang Tuffnels to ask when they might deliver, only to be told it had already been delivered. It was at this point I found it on the footpath.”

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Posted 4 years ago

“Easy to order, great quality, quick delivery service.”

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Posted 4 years ago

“Very helpful and a quality product.”

SimpleHandrails.co.uk 5 star review on 7th October 2020

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Posted 4 years ago

“Lovely rail so easy to install great communication”

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Posted 4 years ago

“Good quality handrail, reasonable price and easy to install safely.”

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Posted 4 years ago

“Excellent communication and service. High quality product”

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Posted 4 years ago

“We are really pleased with the stainless steel handrail. All the parts required for fixing the rail to the wall were supplied including a drill and tap as I asked for the rail not to drilled and tapped. The quality of all the components and packaging is very high and the service is bang on. The only snag I had was that I had to buy a few more drill bits as the supplied bit would not manage all 8 holes with a hand held drill. Stainless steel is not easy to drill if you're an amateur meddler like me.”

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Posted 4 years ago

“excellent service. easy to order online. good value and a lovely hand rail with a super smooth finish for my steps. overall delighted with purchase.”

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Posted 4 years ago

“Delighted. So glad I found this company. Really lovely wood rails with brass fittings. I fact, I don’t know whether to clear varnish or just wax the wood. Very sturdy when fitted. Highly recommend.”

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Posted 4 years ago

“Had a minor query which was resolved instantly. Staff very courteous and professional, The handrail that i ordered arrived and is beautiful. Thanks you, will certainly recommend”

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Posted 4 years ago

“Excellent service, nothing too much trouble. Staff very approachable and professional. Thanks”

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Posted 4 years ago

“After a delay I was contacted immediately and now seems to have been resolved. Quick and satisfactory, looking forward to my delivery. thank you for your speedy reply”

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Posted 4 years ago

“Delivered on the 6th working day, to a very high standard. When purchasing my order over the phone (with Stewart) the customer service was amazing! I would highly recommend to anyone”

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Posted 4 years ago

“Just what I was looking for . Good quality now fitted and looking good”

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Posted 4 years ago

“Excellent product, even better customer service. Only downfall is the courier service they use, Tuffnells. I would definately use SimpleHandrails again, and recommend them. High quality products at a very reasonable price. I would definately ask for a different courier though, took 16 days to arrive, albeit at no fault by SimpleHandrails, just a poor courier. Thanks”

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Posted 4 years ago

“Very satisfied, nice clean design.”

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Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews