SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have a open plan stair case which is lovely to look at but very difficult to use with only one square handrail, now with your SimpleHandrails which are very professional and well made it has made us very happy.”

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Posted 7 years ago

“Great rails delivered on time and wrapped fantastically well :)”

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Posted 7 years ago

“Great product, really helpful”

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Posted 7 years ago

“We had a bad experience with the delivery company, not Simplehandrails, who have been excellent. The courier company failed to update their tracker which meant we missed a delivery. It might help if customers are asked to provide a review when it is confirmed that the package has been delivered. Simplehandrails, you are ace and brill and we love the product.”

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Posted 7 years ago

“product was has expected and easy to install.handrail looks good”

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Posted 7 years ago

“Excellent product. Arrived promptly and looks really good.”

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Posted 7 years ago

“The rail is of exceptional quality. It was well packaged and delivery was excellent. I would not hesitate in recommending them in quality and service”

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Posted 7 years ago

“Great service and well packed Thank you”

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Posted 7 years ago

“I just emailed the dimensions, I bought the posts and glass and fitted to the drawing . Superb !”

SimpleHandrails.co.uk 5 star review on 26th February 2018

Helpful Report

Posted 7 years ago

“The product is great quality and excellent value. Really please with it and would highly recommend. Only slight minor points are that delivery communications were poor, so I had no idea when it was coming so wasn't in when delivered. Also instructions are online, would be useful to have a small printout in the box. Despite that I wouldn't think twice about using them again.”

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Posted 7 years ago

“Product is of lovely quality and competitively priced. Delivery date was as indicated and minor issue resolved very quickly without any fuss”

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Posted 7 years ago

“Lovely product, excellent quality and simple to fit. Quick service and delivery.”

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Posted 7 years ago

“before i ordered i had a couple of queries. simplehandrails got straight back to me with the info i needed. perfect. the handrail arrived on time and was exceptionally well wrapped. no damage possible!!! i came to fit the handrail and all the fixings were appropriate for the job. everything was top quality. i am extemely pleased with the end result and would not hestitate to recommend simplehandrails or use them again. the handrail looks great! thanks guys.”

SimpleHandrails.co.uk 5 star review on 18th February 2018

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Posted 7 years ago

“Prompt delivery as promised. A top quality rail, easily fitted and very much appreciated by my partially disabled wife. Thanks.”

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Posted 7 years ago

“Very easy to assemble and easy to erect also excellent quality very happy with the product”

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Posted 7 years ago

“Heavyweight grade steel. All parts well crafted. Possibly the most thoroughly wrapped parcel ever delivered to my door. Looks stylish and functional now it's fitted.”

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Posted 7 years ago

“First class product. From ordering to delivery everything dealt with extremely professionally.”

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Posted 7 years ago

“Rail came within 4 working days which was fantastic in its self. Well wrapped and all the components there to do the job. The oak rail we chose (3m) did come untreated but this was expected. The oak was the highest grade it really was perfect. We lay the rail on the living room floor to mark the bracket positions on (I can imagine this being a bit tricky if you didn't know) There are also online instructions to help with this part. It went together lovely and really does look great and matches our doors perfect. Thanks guys highly recommended.”

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Posted 7 years ago

“The oak handrail and bushes stainless steel brackets are of great quality and easy to fit. Very pleased indeed.”

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Posted 7 years ago

“Absolutely delighted with the quality and finish to the stainless steel handrail I’ve purchased recently January 2018”

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Posted 7 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews