SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate, wide range of products and quick delivery time. Very pleased with service.”

Helpful Report

Posted 6 years ago

“Very happy with handrail and speedy service”

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Posted 6 years ago

“Extremely pleased with the square brushed stainless steel banister which I ordered.arrived 2 weeks after placing the order unfortunately arrived with one handrail support missing phoned customer service and it arrived the following day as promised. Very easy to fit looks fantastic would highly recommend the product and the company.”

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Posted 6 years ago

“I ordered a 2.8m brushed steel rail from SimpleHandrails, premium rail with 3 groove ends and upgraded brackets. Put in an email request to have it in one single length rather than jointed, Leah in sales was very helpful in confirming the request. Turnaround was about 10 days, and it looks great! Very happy.”

SimpleHandrails.co.uk 5 star review on 4th November 2018

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Posted 6 years ago

“very happy with my oak handrail. Quality rail and fittings for a very good price. Excellent communication and customer service. when i got my order i was missing 1 of the wall brackets, i was replied to within 5 minutes and it was sent out to me the next day. Highly recommended.”

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Posted 6 years ago

“Excellent quality, well wrapped, easily fitted, looks good, arrived on the promised date”

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Posted 6 years ago

“THE DELIVERY WAS ON TIME IF FACT IT CAME EARLIER THAN EXPETED,GOOD QUALITY HAND RAIL AND ALL FITTINGS WERE THERE,VERY HAPPY CUSTOMER.”

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Posted 6 years ago

“Item is of high quality and good value for money”

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Posted 6 years ago

“Handrails look stunning,top quality workmanship”

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Posted 6 years ago

“Great sales staff to handle your order and joiner fitting the handrail said it was the best oak handrail and fittings he had ever worked with”

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Posted 6 years ago

“Good product,good price.”

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Posted 6 years ago

“Prompt service with two good quality steel handrails delivered eell packaged with all fittings. Would be happy to use again in future”

SimpleHandrails.co.uk 5 star review on 30th October 2018

Helpful Report

Posted 6 years ago

“I ordered a black powder coated steel rail for my outdoor steps. It arrived a couple of days later than expected in a cardboard tube and the box containing the brackets and screws was quite badly damaged. However, the contents were undamaged. The pre-drilled holes for the screws to attach the rail to the brackets did not line up by about 5mm. After a bit of force and crossed screw threads I eventually screwed the brackets to the rail. Attaching the rail to the brick wall was easy with the screws and wall plugs supplied and after my initial concerns I am very pleased with the result.”

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Posted 6 years ago

“Great product can highly recommend”

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Posted 6 years ago

“Excellent service and the handrail is exactly how you advertised it thank you”

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Posted 6 years ago

“Good quality item received within the stated time.”

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Posted 6 years ago

“Absolutely Fantastic Handrail, I can’t thank SimpleHandrails enough for cutting it down to size and keeping me informed from start to finish. I highly recommend SimpleHandrails to anyone who wants a quality handrail and a quality service.”

SimpleHandrails.co.uk 5 star review on 25th October 2018

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Posted 6 years ago

“Although I have not fitted my handrail yet the service leading up to the delivery was prompt and excellent Thank you.”

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Posted 6 years ago

“Yet to install but close examination shows the oak rail and the brushed stainless fittings to be of high quality. I particularly like the articulated joint to change the rail’s direction. I am confident that, when fitted, the rails will add a touch of quality to our stair area.”

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Posted 6 years ago

“Helpful staff who were on hand to guide me through the buying process and answer any questions I had. Delivery was within the stated time and the product is of excellent quality. Will definitely buy again.”

Helpful Report

Posted 6 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews