SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff. Dealt with everything quickly.”

Helpful Report

Posted 8 years ago

“The hand rail is as described, very good finish and quality.Looks great on my stairs and the service was excellent.”

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Posted 8 years ago

“Happy with service and product”

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Posted 8 years ago

“They were very helpful when I needed advice with ordering and the handrails are excellent quality.”

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Posted 8 years ago

“Well made good quality handrail, looks very smart. Happy with product.”

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Posted 8 years ago

“ordered two interior rails,waited longer for delivery but the product was worth the wait. Excellent product, solid,easy to install. Will last a lifetime. I did shop around, 30% lower than most firms for the same grade of steal. Perfect!”

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Posted 8 years ago

“happy with speed from ordering to receiving .when I made enquiry on your website the operator was vey polite and very helpful .”

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Posted 8 years ago

“Good quality brushed steel bannister. Took a little longer to arrive than told at ordering but worth the wait. Would use company again.”

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Posted 8 years ago

“exellent handrail, great quality and a lovely finish to a fine piece of workmanship and would definitely use this company again and strongly recommend them to any one in need of a handrail. Many thanks Ricky Williams Director of home renovation and design ltd”

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Posted 8 years ago

“Top quality hand rail at a decent price. Need to be DIY proficient to put it in (due to having to have the bracket holes in exactly the right place) but easy enough.”

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Posted 8 years ago

“From the moment of contacting simple handrails they were very helpful, from telephone correspondence to emailing. When the handrail arrived I was very impressed with the way it was packaged and when opened was really happy with the product. The quality is great, looks stunning and is solid. The finishing with the groove ends and the upgraded aesthetic looking brackets finish it off with a touch of class. Now it’s on the wall and the hall is finished i’m glad I spent the money because it looks quality and you get what you pay for. I’ve had loads of comments already and would certainly reccommend.”

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Posted 8 years ago

“Excellent quality product at reasonable price. Also, very helpful when contacted on query re fitting.”

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Posted 8 years ago

“Very pleased. Delivered on time and well packed. No scratches or scrapes. Doddle to fit. Much better than those horrible thin Wickes ones!!!”

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Posted 8 years ago

“Very happy with our purchase. Excellent quality and look fabulous. Many thanks.”

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Posted 8 years ago

“Excellent customer service couldn't be more helpful. Delighted with my bannister easy to assemble and looks fab! Would definitely get my recommendation ????”

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Posted 8 years ago

“I ordered a 2.5 metre brushed stainless steel handrail to go up my stairway which I have recently redecorated and recarpeted. Ordering was easy and straightforward. Delivery took a week or two, but it was worth the wait. Arrived carefully packaged and damage free. The handrail looks sleek, smart, smooth, modern and a vast improvement on the previous somewhat dated varnished wooden handrail. The handrail is a real quality product, perfectly finished and easy to install. One unexpected bonus is that the rail catches light from the landing window by the day and the landing lamp in the evenings so it looks as though the rail has an integral light. I am very pleased with this perfect finish to my modernised stairwell which has really impressed recent visitors.”

Helpful Report

Posted 8 years ago

“Lovely rail. Easy to install.Well wrapped up so rail was not scratched and in perfect condition. Very good grade of stainless steel and looks expensive. Would definitely recommend SimpleHandrails. Suitable for Old and New builds.Thank you for my lovely hand rail.”

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Posted 8 years ago

“Most helpful.”

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Posted 8 years ago

“Very straightforward and useful website to navigate. Useful advice given via web chat. Very helpful in sorting out a bespoke railing item I wanted making from same materials used for balustrade posts. Cost of my order cheaper than suppliers of same or similar items. Bulk of order delivered quickly, bespoke item a couple of days later. One mix-up over a section of post resolved quickly. Friendly and efficient service and would happily recommend to friends and family.”

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Posted 8 years ago

“Very pleased with my handrail. Packaged very securely and sent via UPS.”

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Posted 8 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews