SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is excellent for the price. The instructions on the website weren't very comprehensive. Got further advice from other websites so managed okay in the end.”

Helpful Report

Posted 9 years ago

“Excellent service - very impressed with everything from ordering to delivery. Quality product - would definately recommend.”

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Posted 9 years ago

“Very good customer service. Stair handrail arrived well packaged and is a good quality product”

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Posted 9 years ago

“Very pleased with handrail and was very east to fit. Great value product”

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Posted 9 years ago

“This is clearly a company that is customer focused and able to respond to customer requests and expectations. Dealing with the options on line is far better than most in the sector. The prices are well placed for these quality products. The company offers a restricted range of product options, with on line advice, that allows the DIY installer to order with confidence. My personal experience is that an email request was answered very quickly, with a call back to check my specific product needs. A projected delivery date was given, and the order arrived on time as promised. The products were packed well and correct to the specification. A pleasurable experience overall. What more could one expect? The company deserves to prosper.”

Helpful Report

Posted 9 years ago

Hi Paul, Thanks for the great review. Its always nice when we good things said about what we do. Hopefully deal with you again soon!

Posted 9 years ago

“Quality of product excellent, with all screws etc complete. Looks great on site. Slight minus point not knowing when it would be delivered. That would have been helpful as we were out.”

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Posted 9 years ago

“The handrail was delivered on the day that the company informed me would be delivered. Easy to assemble and fit a very good piece if fit which has enhanced our stairs.”

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Posted 9 years ago

“Excellent product sensible priced and delivered on time would certainly use again”

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Posted 9 years ago

“Would recommend the handrail is good quality delivery was excellent. so happy with my purchase and dealings with this company.”

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Posted 9 years ago

“Excellent service, fast turn around, followed up when we were slow to get back to them to ensure we received our handrails on time. Will use again.”

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Posted 9 years ago

“Very pleased with the handrail we ordered. Delivered promptly and well packaged.”

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Posted 9 years ago

“Needed an additional handrail for a staircase in a cinema/theatre. Company very helpful. Product first class. Very reasonable price AND free delivery. Recommended.”

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Posted 9 years ago

“Great service. Thank you.”

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Posted 9 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews