SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality hand rail”

Helpful Report

Posted 3 years ago

“The 3.5m handrail was warped and had shards of split wood.”

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Posted 3 years ago

“Excellent communication with an excellent product, very simple to fit too. I would highly recommend.”

SimpleHandrails.co.uk 5 star review on 18th May 2021

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Posted 3 years ago

“Well packaged and very good quality . I think good value for money and looks very smart. I am very pleased with it would highly recommend”

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Posted 3 years ago

“Quality products, quality service many thanks.”

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Posted 3 years ago

“Great support from the team. Lovely quality. British made. Buy with confidence.”

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Posted 3 years ago

“Wood handrail is beautiful wood but what was disappointing were the silver end trims. The silver ends have grooves in but nothing to wind/catch onto at the end of the rail, they come off quite easily. They needed something like a little screw fitting to fix to the wood. The items were not cheap so I would have expected more secure endings.”

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Posted 3 years ago

“Good quality and just what we needed.”

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Posted 3 years ago

“Good quality product and prompt delivery.”

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Posted 3 years ago

“Stainless handrail was excellent quality and finish, a nice heavyweight product. Due to wall studwork positions I required custom bracket spacing, Simply handrail customer service were happy to oblige and the finished product fitted perfectly. My mother-in-law is very happy with the railing. We would use simply handrail again. Excellent company”

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Posted 3 years ago

“Very pleased with our handrail, just oiled it and it looks lovely. Not put it up yet but just a little concerned only three brackets. We will see”

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Posted 3 years ago

“nice solid oak handrail easy to fit with brackets/supports supplied, will give a buff with some clear wax to finish off. happy with product and supply.”

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Posted 3 years ago

“Second time I have purchased for an outdoor garden project. Great product, price and customer service 👍🏽”

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Posted 3 years ago

“I would ask anyone thats thinking of getting a handrail to try SimpleHandrails first please, they are very good , no complaints , very quick with delivery and always in touch by emails right down to delivery 10 out of 10 for SimpleHandrails”

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Posted 3 years ago

“Very pleased with the ease of ordering, quality of purchase and delivery time. All installed and looking great. Thank you.”

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Posted 3 years ago

“Superb quality - I’m impressed!!”

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Posted 3 years ago

“Easy to order, came quickly, great quality handrails, look amazing”

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Posted 4 years ago

“Goods fine, no issue - problem was delivery. I hadasked specifically for the delivery NOT to be made on a particular date (spoke to an assistant on phone) as I knew I wouldn't be there. But whoever wrote it down got it wrong and delivered it on that very day!! Luckily for the driver my neighbour spotted the lorry and was able to deal with it. Please make sure you double check with the customer that you have the right information. Inconvenience caused unnecessarily to an unwell neighbour.”

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Posted 4 years ago

“Straight forward to install and looks great.”

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Posted 4 years ago

“Ordering of a glass balustrade Simple range) was easy and communication good. Glass was delivered ahead of the remaining items but all was delivered in and around 10 days. All s/steel was highly polished, posts grade 316 and also as advertised everything was ready to install. Glass clamps works a treat and everything fitted perfectly and on top of that was the best price found. Definitely recommend.”

Helpful Report

Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews