SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service who helped me with requirements and assured quality at good price with discounts. Finished work is of high standard and rails replicates the other side of steps / wall which gets a big tick from neighbours and my darling wife!”

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Posted 7 years ago

“Great quality very well made worth the money”

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Posted 7 years ago

“Delighted with handrail, not too long a wait for delivery”

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Posted 7 years ago

“Ordering process is simple and made to measure handrail was delivered within 10 days. It was couriered by UPS and arrived safely, however it was very well packed and protected. Mounting was simple as all screws rawlplugs and bolts are provided. Once mounted it looks stunning with a nice finish.”

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Posted 7 years ago

“Excellent product, matched all our expectations so simple to fit and free delivery to boot!”

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Posted 7 years ago

“Simple to order, very helpful to organise delivery, oak handrail perfect”

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Posted 7 years ago

“Great product at a good price, will definitely use them again.”

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Posted 7 years ago

“I recently purchased a glass Balustrade system from SimpleHandrails.co.uk for the opening going into a new loft conversion. I collected the posts as I needed to get them screwed down quickly before I had new carpets fitted, however the glass came promptly as advised by the staff who worked out very accurately the sizes I needed given the dimensions of the 'L- shape' I supplied, many thanks to Leah !! I am very pleased with the quality and price of the product, it looks brilliant and it really sets off the new bedroom in the loft instead of spindles which will always need painting or staining periodically. I can strongly recommend this company and will very shortly be returning to them for a stainless steel handrail for the stairway. Many thanks and keep up the great service !!”

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Posted 7 years ago

“Bought exterior grade stainless steel, plain handrail. Fabulous quality product, absolutely delighted with it. Delivery contractors managed to significantly damage the package, so that one of the end caps was lost. The rail survived this maltreatment undamaged - showing it is top quality. SimpleHandrails sent a replacement end cap, received the next day - brilliant service. I am recommending the company to a friend who has had dodgy handrails supplied.”

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Posted 7 years ago

“Absolutely first class service! Ordered oak handrails, requested them to be cut and stressed there need by a set date. They did everything possible to ensure I had them on time. Even after a slight problem with the delivery, it was rectified immediately. Can't thank them enough for their help. Would recommend this company to anyone.”

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Posted 7 years ago

“Excellent service , some parts missing but quickly sorted with a phone call .would recommend.”

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Posted 7 years ago

“Looks great and easy to install.”

SimpleHandrails.co.uk 5 star review on 27th August 2018

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Posted 7 years ago

“Excellent product with good service”

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Posted 7 years ago

“I bought a 2.5m oak handrail. Supplied with 3 smartly finished brackets. Single piece of high quality oak. Delivered as promised. Can't fault the company.”

SimpleHandrails.co.uk 5 star review on 20th August 2018

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Posted 7 years ago

“Very happy with the product. I had no trouble in fitting the rail.”

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Posted 7 years ago

“Excellent quality and service”

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Posted 7 years ago

“Excellent service, very stylish oak handrail with stainless steel end caps, just what l was looking for. Thank you”

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Posted 7 years ago

“Solid, good looking handrail.”

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Posted 7 years ago

“Stair handrail excellent quality, easy to put up. All fixtures and fittings came with it. Would use this company again.”

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Posted 7 years ago

“Ordering on line was simple and very good information was received about the order status and delivery. The product was excellent and very easy to install. Would strongly recommend your company particularly as the price was very competitive”

Helpful Report

Posted 7 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews