SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product, delivered on time and good value for money. I would not hesitate to use this company products again.”

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Posted 3 years ago

“Although the handrails were received a little later than expected we had a great response to our initial delivery issue. They have now been installed and look great. Highly recommended! Robin”

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Posted 3 years ago

“Excellent service and delivery, within 4 days of order. Very pleased with the walnut handrails which are now installed and proving very useful.”

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Posted 3 years ago

“Prompt delivery and rail with fixings lovely quality. Thank you very happy”

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Posted 3 years ago

“Very pleased with my bannister, staff very helpful on the phone.”

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Posted 3 years ago

“Arrived much sooner than expected - very sturdy handrail for stairs, very pleased.”

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Posted 3 years ago

“Spot on service really helpful staff and quick turn around Will definitely use again and recommend to friends”

SimpleHandrails.co.uk 5 star review on 11th July 2022

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Posted 3 years ago

“I hope the pic below shows the 1.5 m hand rail installed? Our property is a converted old mill complex hence the internal walls are what I call lath-&-plaster. We have used the plugs & screws as supplied & all seems very firm. And it is ideal for the current job. Looks good too!”

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Posted 3 years ago

“From initial order to delivery we had no issues, extremely helpful and professional”

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Posted 3 years ago

“Excellent customer service - handrail cut to requested length. Met expectations of delivery and quality of product.”

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Posted 3 years ago

“Excellent product delivered promptly. Would purchase from them again.”

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Posted 3 years ago

“A high quality stainless steel product. I wanted the length in one piece and longer than advertised. I was told no problem, so very happy with customer service. Product easy to install. Fixing brackets would be better in one solid casting but that’s my opinion. Very pleased with the delivery time and communication. As a tradesman I will use again and recommend to my customers. Thank you simply handrails. Dan Meehan.”

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Posted 3 years ago

“Brilliant staff . Brilliant product & prompt delivery . I would highly recommend them to anyone .I have already my financial advisor”

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Posted 3 years ago

“Quick delivery, high standard handrails. Thank you.”

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Posted 3 years ago

“I originally had a small problem with my order, then I had a problem with my installation. However I was in the very capable hands of Lorna of SimpleHandrails.co.uk In both instances, Lorna quickly and efficiently came to the rescue and sorted the problems with no fuss whatsoever. I now have an installation I can be proud of. Thank you SimpleHandrails, but most of all, thank you Lorna for your Customer Care.”

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Posted 3 years ago

“Worth paying a little bit extra for a top quality handrail. Very pleased with it and looks great.”

SimpleHandrails.co.uk 5 star review on 1st July 2022

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Posted 3 years ago

“Amazing company, and very helpful customer service, big shout out for Lorna.”

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Posted 3 years ago

“Fantastic service, really helpful and knowledgable staff. I will definitely use them again. The quality of the product is fantastic.”

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Posted 3 years ago

“I have used Simple Handrails on 2 occasions and on both have been highly satisfied with the quality of the products. On this occasion I contacted Lorna at customer service as I had the misfortune to damage a bracket. After sales was instant as it was on a previous occasion. Unbeatable and what lovely people! Paul Ellis”

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Posted 3 years ago

“The bannister rail was delivered just 3 days after being ordered.....BRILLIANT ! .A beautiful piece of oak , complete with good quality heavy antique brass fittings. All the instructions were easy to follow, and it was installed by my elderly husband and my non DIY self , without a hitch . It looks good with a couple of coats of oil to bring out the grain . What a difference it has made to our stairs. Highly recommended..⭐⭐⭐⭐⭐”

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Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews