SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All goods arrived on time and all goods were packaged very well. Also the carrier company who delivered the goods were excellent as well. Giving me a call when he was on is way. Excellent service.”

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Posted 4 years ago

“Excellent service, had a problem with delivery but it was sorted straight away with no problem. Would definitely recommend this company.”

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Posted 4 years ago

“Good quality wood, slightly bent but can be pulled to wall shape. Brackets are neat and shaped to fit the contour of the rail, only problem is guaranteeing you drill the centre when joining or fitting the end caps.”

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Posted 4 years ago

“Delivery as quoted. Pleased with the quality and finish ready for oil or varnish. Good value. Still to be fitted but will present no problems.”

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Posted 4 years ago

“Service was first class - a small problem resolved very (very!) quickly”

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Posted 4 years ago

“Fantastic product at a great price. Fast delivery, really pleased.”

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Posted 4 years ago

“Fantastic value”

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Posted 4 years ago

“Fantastic service, quick delivery and really helpful when I made an error!, thank you”

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Posted 4 years ago

“great responce and delivery on time”

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Posted 4 years ago

“SimpleHandrails were able to advise me on the best product to use. The handrail arrived well packaged within a few days.”

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Posted 4 years ago

“Purchased a beautiful Oak handrail with Stainless steel ends and brackets gave it 3 coats of Danish Oil looks amazing well Satisfied Mike (Paignton Devon)”

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Posted 4 years ago

“Brilliant service, I have recently come out of Hospital so really needed a hand rail for getting upstairs, Simple handrails got it to me ASAP, it arrived fully protected in a solid cardboard tube, with no damage or scratches to the stainless steel, looks great fitted. I would have no problems in recommending this company.”

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Posted 4 years ago

“Ordered Balastrade Poles great quality and reasonable prices. Didn’t receive a dispatch email but contacted customer services who advised of delivery, no problem.”

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Posted 4 years ago

“Excellent arrived quickly and nice quality easy to fit and perfect as an extra support for elderly parents along their hallway”

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Posted 4 years ago

“Purchased some oak handrails. Excellent product, well packaged and delivered on time”

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Posted 4 years ago

“Very happy with the handle rail I purchased”

SimpleHandrails.co.uk 5 star review on 23rd May 2021

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Posted 4 years ago

“Excellent service from design to delivery. Staff very friendly and knowledgeable. The product was easy to install and great value for money. Extremely happy with the service and the product”

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Posted 4 years ago

“Ordered a black handrail for the back of my house. Excellent quality and service. Arrived very quickly. Very impressed, so much so I immediately ordered a second!”

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Posted 4 years ago

“From start to finish we have received excellent service, the product has now been delivered and the quality is very good. The first lady was spoke to was patient, knowledgeable and professional and provided a design with all the measurements. We would have no hesitation in recommending SimpleHandrails to others.”

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Posted 4 years ago

“Took three attempts to finally receive my order, first time damaged in transit, second time wrong item was delivered, third time item all correct. Would I order from simple handrails again? I would 100% definitely order from again. Why you ask? Well two reasons....... Firstly, the quality of the goods and at a price thats insanely cheap for the quality. Secondly, The customer service received, first time when received damaged wasn't their fault and managed to get replacement item delivered in 3 days. Second time around yes it was their fault but again items resent and received in less than 3 days. Both times it took a quick call or email to their sales team and issue was rectified.”

Helpful Report

Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews