SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with our chrome handrail. It came much quicker than expected and was good quality and looks great.”

SimpleHandrails.co.uk 5 star review on 10th May 2021

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Posted 4 years ago

“Good communication great service”

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Posted 4 years ago

“Very happy with handrail. The quality is superb. Good service. Would recommend 👌”

SimpleHandrails.co.uk 5 star review on 9th May 2021

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Posted 4 years ago

“Easy to order, great customer service and the product received was high quality”

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Posted 4 years ago

“Coll looking rails, easy to fit.”

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Posted 4 years ago

“Excellent customer service and great product.”

SimpleHandrails.co.uk 5 star review on 8th May 2021

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Posted 4 years ago

“Excellent material, well finished. Installation straightforward, though a little tricky to get Allen screws tightened hard at correct angles. Very pleased with result.”

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Posted 4 years ago

“Very happy with what we ordered”

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Posted 4 years ago

“The customer experience I received from start to finish was first class. I wanted a very specific and complex order but the people I spoke to on the phone ensured everything I wanted was possible. Even better, my order came within 5 working days which was extremely pleasing. I was also extremely impressed by the value for money I received from this company. Would definitely recommend to those considering buying.”

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Posted 4 years ago

“Easy to order and arrived in the time stated. So pleased with the look in my home and would recommend this product. I just wish there had been some clear instructions on how to fit, what should have been a half hour job turned into a four hour marathon trying to get a proper fit, or maybe it’s just us!!”

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Posted 4 years ago

Hi Barbara, Thank you for your review. I am so sorry you struggled. All our instructions are on our website we do this to cut down on our paper waste. They are listed under the product you purchased. I am glad your happy with your purcashse. SimpleHandrails.co.uk

Posted 4 years ago

“Very pleased with the handrail and quite easy to fit”

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Posted 4 years ago

“Great service, communication and product”

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Posted 4 years ago

“We had the walnut handrail and we are really happy with it. The quality is lovely and the fixtures and fittings that came with it made it easy just to crack on and put it up.”

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Posted 4 years ago

“Good quality, arrived promptly. Would recommend.”

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Posted 4 years ago

“Excellent customer care and swift delivery”

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Posted 4 years ago

“Simple handrails are just that- simple and beautiful. I have an oak rail with pretty subtle brass fittings. The rail is smooth and comfortable to hold on to and looks perfect in an old cottage; similarly it would suit a minimal contemporary environment. I have ordered a second one in beech for another staircase. It has not been easy during the pandemic with reduced staffing etc but all calls have been answered and followed up. It is a shame that they use Tuffnels' delivery who are incompetent and rude.”

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Posted 4 years ago

“I purchased a 3.2m American white oak handrail with antique bronze fittings. The wooden pole is well finished, of consistent diameter, and only required light sanding to remove machine marks and scuffs. The wood is free of knots or splits and is well seasoned. The metal fittings are of high quality, solid substantial castings and fit very well. Overall this handrail is a very good quality product which, if assembled and fitted properly, results in a strong, substantial, handrail of pleasing appearance. Thoroughly recommended, no adverse comments.”

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Posted 4 years ago

“Excellent service as always - have placed a few orders with SimpleHandrails and all have been delivered quickly and efficiently - really helpful too with an extra questions I’ve had”

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Posted 4 years ago

“Excellent quality. Highly recommend”

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Posted 4 years ago

“Excellent product with fittings.”

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Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews