SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very happy with rail - good quality and stylish”

SimpleHandrails.co.uk 5 star review on 8th February 2022

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Posted 3 years ago

“Good products. Straight forward system. Slightly late delivery but understandable. Keep it up. I would definitely recommend them.”

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Posted 3 years ago

“hand rail was delivered earlier than promised,which is great,also hand rail is absolutely brilliant & so easy to fit. thank you.”

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Posted 3 years ago

“Prompt delivery and excellent quality product.”

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Posted 3 years ago

“Right from when I placed the order we received updates. Handrail arrived packed very well and Tuffnells delivered well within the advised lead time. Delivery driver could have been a bit friendlier but then again they are under a lot of pressure to deliver on time. Would recommend SimpleHandrails in a heartbeat.”

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Posted 3 years ago

“Great service. Quick delivery.”

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Posted 3 years ago

“Very satisfied with this purchase. Excellent product and has completely met my needs. Very prompt delivery. Thanks”

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Posted 3 years ago

“Excellent … fitted today u snd down the stairs with so much confidence !!! Brilliant”

SimpleHandrails.co.uk 5 star review on 6th February 2022

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Posted 3 years ago

“Simply outstanding, quick delivery well-secured package, customer service was also very helpful.”

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Posted 3 years ago

“Excellent service, beautiful product, excellent communication and delivered free within 2 days of placing an order. Would highly recommend this supplier 5 stars.”

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Posted 3 years ago

“Good quality - Well Engineered”

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Posted 3 years ago

“Found this company while searching online and decided to take a chance rather than going to one of the big DIY stores. I'm so glad I did. Called up and spoke to Stu. He couldn't have been more helpful, answering all my questions. I subsequently purchased 2 x solid oak 45cm handrails with antique brass brackets. They came extremely well packaged and arrived in perfect condition. I've used clear danish oil on the rails to keep the beautiful natural grain of the wood and they look stunning. Wouldn't hesitate to purchase from this company again or recommend them.”

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Posted 3 years ago

“Ease of ordering, customer service was available when I had a question, friendly service. delivered when expected. Good quality materials (handrail and brackets). will use and recommend again.”

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Posted 3 years ago

“Needed a short handrail to cover the final section of stairs to the landing. Decided on SimpleHandrails as it was a stock item. Excellent quality with firmly fixed domed end caps, heavyweight pole and well made brackets. Very prompt delivery Highly recommend!”

SimpleHandrails.co.uk 5 star review on 2nd February 2022

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Posted 3 years ago

“EASY TO USE WEBSITE, CLEAR AND COMPETITIVE PRICES AND A GREAT SERVICE. THE STAINLESS STEEL HANDRAILS (2X3.2 METRE). WERE DELIVERED WITHIN 5 DAYS AND WERE WELL AND SECURELY WRAPPED. ALL THE PARTS INCLUDING SCREWS AND RAWLPLUGS WERE INCLUDED. VERY STRAIGHTFORWARD TO CONSTRUCT AND EASY FOR ANY COMPETENT DIY'ER TO INSTALL. TOOK ME ROUGHLY 2 HOURS TO GET BOTH HANDRAILS UP. FEELS NICELY SOLID AND SECURE ON THE WALL AND THE STAINLESS STEEL IS A LOVELY CLEAN AND SMOOTH FINISH FOR THE OUTSIDE. OVERALL VERY PLEASED AND I WOULD CERTAINLY USE SIMPLEHANDRAILS AGAIN”

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Posted 3 years ago

“Easy to order, delivered within their advertised time scale. Good quality product including the packing.”

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Posted 3 years ago

“Very pleased with the excellent quality and delivery service, packaging was good too, however, there could have been some instructions enclosed which would help. I have worked out the fitting of the end caps without problem, but some people might not!”

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Posted 3 years ago

“Good quality stainless steel very nicely prepared and presented very impressed thank you 🙏”

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Posted 3 years ago

“A excellent handrail top quality”

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Posted 3 years ago

“Great product, delivered on time.Quality excellent.only minor criticism is that the woodwork is marginally smaller than the metalwork but inevitable with a machined product I guess.Also I think a small punched mark at centre of the timber rail would be useful to get exact positioning of the plastic end caps.Otherwise excellent.”

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Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews