Sistaglam Reviews

Name: Sistaglam
Rating: 1.97

2.0 Rating 34 Reviews

26 %

of reviewers recommend Sistaglam

Company Reviews

Questions

Metrics

2.0

Based on 34 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Sistaglam made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sistaglam 1 star review on 20th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered two dresses from Sistaglam through Next. The first one was a meant to be a beautiful lilac dress but in reality was a dirty light purple colour with awful green sequins which did not feature at all in the picture on the website. Management staff at Next agreed that the dress did not vaguely resemble the picture of the dress in colour. We sent it back in the hope that the pink / blush dress would be better. The pink / blush version arrived at Next this afternoon and once again features green sequins and the blush pink is instead a dirty pink colour. Both dresses were covered by very poor quality dirty coloured netting and this was overall very disappointing. The dresses were both of very poor quality and considering that these dresses retail at £125 I think it is very poor. I put a review on the Sistaglam website but it was not shown. It is in my humble opinion very poor practice to retail dresses that do not resemble their pictures and furthermore it is time wasting at the very least and very disappointing. Sistaglam - you need to sort this out because the dress style was similar to the website but that is where the similarities end. We are very very disappointed. Management staff at Next stated that the quality was very poor - I would hope that something can be done about this.”

Helpful Report

Posted 5 years ago

“Avoid!!!! material awful! Paid extra to return! Still awaiting refund! Customer service said they refunded me, then said oops the system was down so they have refunded me again, Still waiting 4 Weeks later, disgusting service!!!!”

Helpful Report

Posted 5 years ago

“AVOID !!!! shame I even have to give them a star. I placed my order on a Saturday and paid extra for next day delivery - I had still not received my order 1 week later. I contacted them everyday and was told false information. They ended up telling me they had not received my payment of £395.00 (which they had) and refused to give me a refund. Thank goodness I paid with my credit card.”

Helpful Report

Posted 5 years ago

“Sistaglam were dreadful! I ordered a dress as part of a bridal party but it looks nothing like the picture online. When I returned the dress they would not refund my postage and I was charged £10.17 to call their customs services number to complain!”

Helpful Report

Posted 6 years ago

“Beyond terrible customer service”

Helpful Report

Posted 6 years ago

Sistaglam is rated 2.0 based on 34 reviews