Skate Society Reviews

4.7 Rating 978 Reviews
93 %
of reviewers recommend Skate Society
4.7
Based on 978 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Skate Society 5 star review on 22nd April 2024
Sierra C
Skate Society 5 star review on 16th March 2024
Angela J
Skate Society 5 star review on 7th September 2023
Vu V
Skate Society 5 star review on 2nd August 2023
Renata J
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 17th May 2023
Anonymous
111
Anonymous
Anonymous  // 01/01/2019
Horrible customer service. Was given a faulty product and they refused to refund.
Helpful Report
Posted 3 years ago
Worst company to deal with, my skates arrived for my daughter they were scratched, and had marks all over them. They also delivered me a pair that weren’t meant for me. I sent both pairs back with a promise of getting new ones sent out, they didn’t send them out for another 2 days which missed my little ones birthday. I asked for a full refund and they told me that I could or wiped the skates down and that I was luck because they paid for new skates to be shipped to me! Never ever buying from them again!
Helpful Report
Posted 3 years ago
Sent email twice to return item which did not fit. Emails went unanswered/ignored. Had to then sell the item at a massive loss..
Helpful Report
Posted 3 years ago
Slow response, appalling customer service and an overall poorly managed business. Minimal stock and extremely difficult to deal with. A very underwhelming experience. Lesson learnt
Helpful Report
Posted 3 years ago
I have aent multiple emails trying to swap sizes and no one has replied to me
Helpful Report
Posted 3 years ago
Customer service or staff level needs to amp up because it is expected that when you purchase an item that it will be shipped within at least 1 week. A shame that they sell items even if they don't have it on hand.
Helpful Report
Posted 3 years ago
I’m still waiting for it
Helpful Report
Posted 3 years ago
Very poor service, my daughter had to ask for the box and pack her own skates! They were more interested in their own conversations than helping us. If this was not the only option to purchase these skates in the state, I would never have given them my money. If you don’t want to serve people, do not have a bricks and mortar store.
Helpful Report
Posted 3 years ago
i cant tell which product this review is for as there is no indication in the form and i ordered 2 at the same time. one got here in a matter of days, the other still hasnt arrive and its been about 2 weeks now.
Helpful Report
Posted 3 years ago
i cant tell which product this review is for as there is no indication in the form and i ordered 2 at the same time. one got here in a matter of days, the other still hasnt arrive and its been about 2 weeks now.
Helpful Report
Posted 3 years ago
Ordered and paid for skates through afterpay, only to then be informed that they were out of stock and only had more expensive options. Took ages to arrive despite paying for shipping. Once they eventually got here they broke straight away and then i had to start the process all over again. Not a good 1st impression. Not likely to purchase again!
Helpful Report
Posted 3 years ago
Skate Society is rated 4.7 based on 978 reviews