Skate Society Reviews

4.7 Rating 977 Reviews
93 %
of reviewers recommend Skate Society
4.7
Based on 977 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Skate Society 5 star review on 16th March 2024
Angela J
Skate Society 5 star review on 7th September 2023
Vu V
Skate Society 5 star review on 2nd August 2023
Renata J
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 17th May 2023
Anonymous
Skate Society 5 star review on 9th May 2023
Lisa M
110
Anonymous
Anonymous  // 01/01/2019
Package was mashed. The chucks are loose and any slip could loose a wheel but lose center could loose booth wheels on the chuck. And i got bont plates i should have asked first they dont fit my skates anyway lol
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Posted 5 months ago
Didn't receive them, NZ post put them in my letter box, not the doorstep and they were stolen from the letter box.
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Posted 5 months ago
Hey Anonymous, Really sorry that this happened to you. Not much we can do once it is in NZ Posts hands unfortunately. Have you reached out to them? Hope we can all come together to work something out on this one.
Posted 5 months ago
The staff were super friendly super helpful and super all round .
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Posted 1 year ago
It has been a long time but I haven’t receive my order yet. Delivery is sooooooo slow.
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Posted 1 year ago
The wheels I got are fine and the saleperson was great when I went in in person; but it was a little bit annoying that they weren't actually in stock when the website said they were.
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Posted 2 years ago
Not applicable
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Posted 2 years ago
I would love to but have not got my skates yet!
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Posted 2 years ago
I bought the rock solids multi color pack it should be come 2 of each colors : red/purple/blue/green/teal/yellow/orange but I got 4 yellow instead of another 2 orange I didn't get any orange color I don't want too much yellow cause my wheels are yellow too.😭
Skate Society 3 star review on 13th October 2021
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Posted 2 years ago
My very first order with the shop was quick and easy, I knew what I wanted and was delivered quite quickly on regular post which is really surprising given with the situation with the world and all.
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Posted 2 years ago
The vegan toe guards colour I got was called “pearl” and it looked luminescent in the photo but when I got they they were just plain white. No cool vegan toe stop colours. Also the one size fits all socks don’t fit my calves well at all.
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Posted 3 years ago
Offered 5% discount in return for a product review but the discount code never arrived. Trickery is wrong.
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Posted 3 years ago
All of my experiences with you guys have been 10/10 except for my last one. After checking a size guide I was very confident that the size it was recommending was going to be too big for me, so I called to get some help from your team. The lady I spoke to didn’t seem to have any product knowledge, referred to the same size guide and ended up recommending skates far too big which I had to return. You guys are doing really great but maybe some more training on products would be beneficial as I told her the skates I was currently using and how they fit and she didn’t even bother to refer to that when helping me pick a size
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Posted 3 years ago
Pretty hard to get anyone to answer the phone or reply to emails It’s was ok in store but really disorganised customer service
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Posted 3 years ago
I ordered the wrong size because the size chart was not lined up correctly on the website. Initially communication was quick when I enquired about the exchange process but now I have been waiting almost a week to hear back on width measurements so I don’t order the wrong size again. Frustrating because I just want to get my skate on!
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Posted 3 years ago
quality was good even tho i received wrong size. you let me switch it out really fast.
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Posted 3 years ago
Frustrating that prices weren’t clearly visible on all products in store and had to rely on staff member to very slowly find products on iPad, making the whole process much slower than necessary
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Posted 3 years ago
Skate Society is rated 4.7 based on 977 reviews