SkipTheDishes have a Customer Happiness Grade of C-. Customers are happy with their delivery and customer service but are unhappy with their refunds.
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I accidentally placed an order for Pickup instead of delivery.
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- Tej
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However, most of their delivery people are rather cold.
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- Richard Yuen
“
Wish I could rate at -5 this not a delivery service it's a rip off.
My first order with this company location in Moncton NB did not arrive when their navigation app said it was being delivered. Never got my order, when I complained I got the run around .never got my supper never got a refund. Stay away from this company save your 50.00
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- Christine
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Title : Skip The Customer Service kind of company?!!- Do Not order from them
Super Shocked at the customer service-this is the most frustrating situation and unbelievable claim that we have requested refunds and can not be provided service for our order delivered to incorrect location?.
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- Anonymous
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The end result was I am out over $200 that they will not refund for 10 days or more and left my family Hungary as I cannot afford to reorder $200 worth of food multiple times in one night.
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- Kevin
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the driver, Kaitik Sharma, went above and beyond to deliver my order. This was a group order from Mcdonalds on a Wednesday evening. The coffee that I ordered got spilled and he drove to MvlcDonalds to replace it for me!
I am thrilled with his service
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- Bevera Allan
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I really appreciate (New India buffet @W Broadway and Ashdeep @skip customer support) to act so swiftly and providing amazing customer service.
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- Tej
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Update: Skip refunded the full amount on my credit card without contacting me which is why I bumped up my review from 1* to 3*
Original: Terrible service. Order was sent to restaurant 30 minutes after the order was placed. No driver was ever assigned to the order, the restaurants manager had to deliver the order himself. Skip only offered to refund the tip I had prepaid. Incredible.
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- Marc
