SkipTheDishes have a Customer Happiness Grade of C-. Customers are happy with their delivery and customer service but are unhappy with their refunds.
“
I accidentally placed an order for Pickup instead of delivery.
”
- Tej
“
However, most of their delivery people are rather cold.
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- Richard Yuen
“
Showed delivery arriving but never got there.
The closest complaint box was missing items… started to check and confirm each one… skipped to other info…. Wrote didn’t arrive.
Bill $130, refund $27, no sushi, and no way to reach Skip Team
I tried because they’re Canadian….
”
- Jim
“
As with this company I cancelled subscription in May via phone call they were to credit me which never happened. Today they charged me again I tried to reach via phone unsuccessfully. Chatted online and was to get a call back which never happened. All of a sudden I was advised from bank that 95.00 was trying to be charged on my card. Which was marked as fraudulent. No luck with refund & need to wait for a week for new card!
”
- Cindy
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Worst company out there. Cancel my order and never gave me my refund back.
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- Anonymous
“
the driver, Kaitik Sharma, went above and beyond to deliver my order. This was a group order from Mcdonalds on a Wednesday evening. The coffee that I ordered got spilled and he drove to MvlcDonalds to replace it for me!
I am thrilled with his service
”
- Bevera Allan
“
I really appreciate (New India buffet @W Broadway and Ashdeep @skip customer support) to act so swiftly and providing amazing customer service.
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- Tej
“
Update: Skip refunded the full amount on my credit card without contacting me which is why I bumped up my review from 1* to 3*
Original: Terrible service. Order was sent to restaurant 30 minutes after the order was placed. No driver was ever assigned to the order, the restaurants manager had to deliver the order himself. Skip only offered to refund the tip I had prepaid. Incredible.
”
- Marc
