SkipTheDishes have a Customer Happiness Grade of C. Customers love their delivery but are unhappy with their refunds.
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I accidentally placed an order for Pickup instead of delivery.
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- Tej
“
However, most of their delivery people are rather cold.
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- Richard Yuen
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21 but when reported the error the CSR was of no help she said I can only refund $18.
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- Indu Kukreja
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I contacted skip again and they offered me a 50% refund as skip credits! Needless to say I will never do business with skip again and will be contacting my credit card company for a charge back.
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- Anonymous
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They have been constantly messing up our coffee orders for work and since I complain so often they will no longer refund me
So I'm over skip the dishes they are losing a daily customer here who spends 50plus daily on coffee orders for the work crew 🤔
Uber will be my choice now hopefully it's a better experience
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- Anonymous
“
the driver, Kaitik Sharma, went above and beyond to deliver my order. This was a group order from Mcdonalds on a Wednesday evening. The coffee that I ordered got spilled and he drove to MvlcDonalds to replace it for me!
I am thrilled with his service
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- Bevera Allan
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I really appreciate (New India buffet @W Broadway and Ashdeep @skip customer support) to act so swiftly and providing amazing customer service.
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- Tej
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Update: Skip refunded the full amount on my credit card without contacting me which is why I bumped up my review from 1* to 3*
Original: Terrible service. Order was sent to restaurant 30 minutes after the order was placed. No driver was ever assigned to the order, the restaurants manager had to deliver the order himself. Skip only offered to refund the tip I had prepaid. Incredible.
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- Marc
