“I have bought 3 seater corner sofa and I am so happy with the purchase. Excellent quality and very good price. Excellent service.
Highly recommended.”
“We bought a beautiful sofa for our office reciption, the quality is exceptional. Delivered on time and with a smile. Excellent service from Smart Line Furniture.”
“I bought my sofa from SLF in June, it was delivered about a month ago, however when they brought it to the front door my access was too tight, the guy looked around the back and said they would bring it in through the conservatory. (better than a front door drop off I experienced with the bed purchased from elsewhere). Nothing was too much trouble for him. Service far better than expected, both before and after delivery. I love the sofa and the choice they had on website, no pressure tactics, no sale ends today and all that rubbish, unlike at least 3 other so called furniture specialists.
All in all, well done SLF, a great experience.”
“Really pleased with my sofabed.was a bit dubious as it was so cheep, but thought I would take a risk. Glad I did as it's very comfortable and looks good too. Turned up on time. Happy customer.”
“The whole process was easy and fast. There was super for any questions we had and update s were well communicated. Overall I'm made up with my new corner sofa thank you!”
“The customer service is little poor you have to follow them for your order quilty is just ok the price we have paid for 2 seater sofa it is not cheap on this quilty it looks OK in website before you order ask for samples for the material”
“Buyer beware - colour not as pictured
I purchased the demure armchair in Velluto Flamingo and whilst the product is great and the courier services were efficient. The colour itself is several times darker than pictured.
If you like lilac then ignore me but if your after a pink seat then look elsewhere.
Customer services are pretty dismissive also so don’t expect much help there.”
“Delivery of my Dillon sofa, footstool and armchair was brilliant! Can't fault the delivery but the quality of the sofa is not great. You can hear the wood creak as you sit on it and the feet for the sofa and footstool were not provided with adequate screws or screw holes. Going to have to borrow tools and buy different screws to attach the feet. Overall not impressed, wish had bought elsewhere in a sale.”
“After-sales service not good
Service après-vente pas bien Nous avons acheté un canapé chez slf24 et sommes satisfaits de la qualité. Cependant, nous avons reçu le canapé endommagé et SLF24 a refusé de nous aider à trouver une solution. Ils nous accusent et nous sont satisfait de la qualité.”
“Do not use this company. Appalling in every sense. I ordered a 5ft bed. After a month I received the completely wrong order (a 4ft bed) which had to then be returned.
I was told I would have to cancel my order and re order to receive my original order! Utterly ridiculous. When I went to re order the price had increased by almost €200! And when I emailed customer service multiple times to get assurance that my original purchase price would be honoured, nobody replied!
Appalling customer service, would never use again or recommend. Utterly unacceptable that customer service would just ignore emails.
ZERO stars!”
“They only delivered half of a sofa after 'losing' the second half in their warehouse. Have left me with half an item, complete waste of money and awful company.
Cant get through to speak to anyone to try and solve this issue.
DO NOT USE.”
“The sofa turned up with rips in the base and a large scratch down one arm. I got a part refund from PayPal, now the frame is falling apart. Two months old and rubbish. Company doesn't reply or do anything.”
“The sofa turned up with rips in the base and a large scratch down one arm. I got a part refund from PayPal, now the frame is falling apart. Two months old and rubbish. Company doesn't reply or do anything.”
“The sofa turned up with rips in the base and a large scratch down one arm. I got a part refund from PayPal, now the frame is falling apart. Two months old and rubbish. Company doesn't reply or do anything.”
