“I had been waiting for my exchange case since 25 Feb 2021 and the shipment is just within Hong Kong. I had tried to call and email and they continue to drag on without giving me the ETA. I am really disappointing at how they handle the whole situation.”
“pretty good case, highly recommend it! My friend ordered about a year ago and the print did not change, case still feels protective. hoping mine would last the same. Did not have any trouble with shipping at all, and i got to use the discount code.”
“The print is amazing! Looks like the real thing. Ive gotten a lot of nice comments on the design and i also feel that my mac is safer with the case on. The customer service staff are nice and polite when i had to ask for the correct size in the emails and it got delivered to me with no problem. Worth my money, i love it!”
“I saw their posts on Facebook and so I tried to order the Black Marble case. It was a bit late than i had expected after i ordered, and they sent notices which i appreciate despite the delay.
My order came in nicely packed and the case is really nice! Looks like real marble. The organizer is ok too.”
“Stylish product! Had a couple of friends compliment me on this case already. Surprisingly I actually received my order within a week, the customer service was quick and helpful and they kept me posted on my shipment all along! I love the way their MacBook case fits on my new mac! Thank you Slick Case for this product!!!”
“The worst customer service! Ridiculous shipping costs. Do not waste your time.
The worst customer service! I ordered a case package which includes a Mac case, keypad protector and leather zip bag, and also ordered a accessory bag. After receiving my order after approximately a few weeks, I found out the order want even fulfilled correctly. I only received the case and accessory bag without the keypad and leather zip bag. I contacted them to tell them those items were not included and the best they could give me was a voucher for another case package and 50% off. I demanded free shipping but they won’t reply. They charge ridiculous amounts ($42 USD for me) for shipping if you don’t spend over $100 USD and will not pay for their mistake. Even with the voucher and discount I still have to spend over $100 to get free shipping. I certainly am upset with this service. It’s almost a scam. Will never buy from them again.”
“The worst customer service! Ridiculous shipping costs. Do not waste your time.
The worst customer service! I ordered a case package which includes a Mac case, keypad protector and leather zip bag, and also ordered a accessory bag. After receiving my order after approximately a few weeks, I found out the order want even fulfilled correctly. I only received the case and accessory bag without the keypad and leather zip bag. I contacted them to tell them those items were not included and the best they could give me was a voucher for another case package and 50% off. I demanded free shipping but they won’t reply to my email. They charge ridiculous amounts ($42 USD for me) for shipping if you don’t spend over $100 USD and will not pay for their mistake. Even with the voucher and discount I still have to spend over $100 to get free shipping. I certainly am upset with this service. It’s almost a scam. They never even sent me the voucher. Will never buy from them again.”
“Absolute scam. Cases look NOTHING like they do on their site. No returns. What a business model that is. I filed a complaint with Paypal but they required me to pay $60 return shipping to China. Customer service was non-existent.”
“TRACKING NUMBER: LK767570476HK - INVOICE NUMBER: SC88125
I believe that sharing our honest experience is the only way to protect us, the consumers .Thus I will share my bad experience regarding this website. I STRONGLY DISCOURAGE ANYONE, PARTICULARLY THOSE WHO LIVE IN EUROPE to avoid buying from this website for the following reasons:
1. We ordered two cases from this website on the 10th of February 2020 however the cases arrived today , 15th May 2020. Four months after my payment. I know that they will say that this is because of the pandemic, however the company has a duty to inform the clients, who had paid for this product regarding regarding their products.
2. HIGH ALERD FOR EUROPEANS: I HAD TO PAY 45,53 EURO TO THE CUSTOMS AUTHORITIES IN BELGIUM AS A CUSTOMS TAX. Imagine I had already paid 75 dollars for this 2 cases however, I paid an extra amount of 45,53 EURO. The company seems to intentionally tried to hide this information from the clients. Due to the fact that the items came from a non-EU country , from Hong Kong, the country will impost an extra customs fees. SO IN ORDER TO GET YOUR PAID ITEMS YOU WILL NEED TO PAY AN EXTRA AMOUNT TO YOUR TAX AUTHORITIES.
3. Lastly but not least the cases are extremely low quality. After four months of waiting, the cases are already falling apart. The plastics of the corners in both cases are a bite broken and the cover painting is falling apart. YES , THE COVER PAINTING IS FALLING APART FROM THE DAY 1 THAT IT ARRIVED. Is not only broken in 1 of the sides but also the cover that supposed to be the cover background that i paid for it has already fallen in some parts of the cover. UNBELIEVABLE.
PLEASE DO NOT BELIEVE THE MANY FAKE NEWS THAT THEY ARE ON THEIR WEBSITE OR HERE.”
“I ordered a cover for my iPhone X and a corresponding pop socket.
The shipment was super fast.
The cover that I chose for my iPhone recalled the fantasy of the colors of the marble with the combined Socket pop.
Products of the highest quality, I immediately fell in love with them. The case is light and at the same time protective.
I chose to order Christmas gifts right on the slick cases website.
The customer service was super helpful in answering me as soon as possible.
Will definitely purchase from Slick again!”
“I ordered a cover for my iPhone X and a corresponding pop socket.
The shipment was super fast.
The cover that I chose for my iPhone recalled the fantasy of the colors of the marble with the combined Socket pop.
Products of the highest quality, I immediately fell in love with them. The case is light and at the same time protective.
I chose to order Christmas gifts right on the slick cases website.
The customer service was super helpful in answering me as soon as possible.
Will definitely purchase from Slick again!”
“The website is easy to navigate, with instructions to make sure I get the correct size for my mac. It was very easy to proceed with my order and I can see the shipping fee right away even before I had to check out. I like that I received an email from them right away and they also sent another email with the delivery information.
The cases came well-packaged and once I saw them, I was so happy!!! Just as I imagined how it would like on my mac and I can say that its really is sturdy and will protect my macbook. It was easy to install and remove, if needed. Love the rubber pad at the bottom too! Sticks on the table and makes sure my mac won't fall of by accident or something.
Overall I'm very satisfied and will definitely order again!!!”
