Smart Sure Insurance Reviews

4.2 Rating 119 Reviews

83 %

of reviewers recommend Smart Sure Insurance

Company Reviews

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4.2

Based on 119 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

03333 449 669

Email:

enquiries@smart-sure.com

Location:

Ashley Court32 Main StreetAshleyMarket Harborough
Ashley
LE16 8HF

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Smart Sure Insurance 1 star review on 17th October 2025

Charles Sanchez

Smart Sure Insurance 1 star review on 12th September 2025

Came Across WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Help Fight Fraud Case

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked the approach to the interview. Friendly, not intrusive and easy to understand the questions. Only negative point - he supported India rather than England in the twenty twenty cricket match. But we won!!!”

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Posted 7 years ago

“"I have been trying to cancel this policy, I have a 2 week cooling off period and each time I call to cancel I get told someone will call me back, this never happens, please cancel this policy now, I bought a \"wowcher\" voucher for a boiler service which I paid for and still want but was pressured into buying insurance I didn't want, so please cancel I have made several calls and been told someone will call back which has not happened and now this message all within the 14 day period so please cancel and refund me.”

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Posted 7 years ago

Thank you for your review and feedback. We do apologise for the experience you had. Your feedback is important to us. We will make sure your comments are passed onto the relevant department to look into it.

Posted 7 years ago

“Easy reasonable rates brilliant serve”

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Posted 7 years ago

“My helper PRIVAN was polite and accommodating and help me make a purchase.”

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Posted 7 years ago

“I had a brief conversation with neil today, regarding my washing machine and he provided me with some great service , he was also extremely polite and patient on the phone with me as i am slightly hard of hearing . Thank you 🙏”

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Posted 7 years ago

“Excellent service, fantastic value for money. 5 stars all the way”

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Posted 7 years ago

“Very good customer service very friendly Kevin Kelly made it very easy for me to understand the information given thank you”

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Posted 7 years ago

“VERY HELPFUL AND CLEAR INFORMATION”

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Posted 7 years ago

“Pravin was Very polite and efficient he explained everything to me in a helpful manner”

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Posted 7 years ago

“Very pleasant young man on the phone Mr. Keven Kelly also very helpful.”

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Posted 7 years ago

“Got everything I needed, very helpful”

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Posted 7 years ago

“Looked at the reviews first, very easy to sort over the phone with Kevin Kelly and good cover price for the appliance, hopefully any claim will be sorted just as professionally”

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Posted 7 years ago

“I would highly rate your agent Pravin. He phoned several times until I had time to speak. I am hard of hearing and he spoke clearly and ensured I could understand. He explained the service that could be provided and went to a great deal of trouble to tailor the service on offer to my needs. His pleasant un pushy manor made me feel comfortable and at ease. When phoning with a query I gave his name and he called me back, giving a sense of personal service.”

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Posted 7 years ago

“I found the young man who called me, very polite & courteous, & very helpful.”

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Posted 7 years ago

“Ethan made things very easy quick process easy to understand.”

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Posted 7 years ago

“I have not dealt with your company before, but I was very impressed with the gentleman that I spoke with, he was very assured and knew all the answers. I am also pleased with the quote he gave me.”

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Posted 7 years ago

“helpful and knowledgeable member of sales staff”

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Posted 7 years ago

“Good to get TV, Sky Box and appliances insured together.”

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Posted 7 years ago

“The agent explained everything so I could understand it more”

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Posted 7 years ago

“Very polite and i could understand him”

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Posted 7 years ago

Smart Sure Insurance is rated 4.2 based on 119 reviews