Smeg Reviews

"Disappointed with Quality and Customer Service\r\nI recently purchased a SMEG gas hob, expecting high quality from a premium brand. However, within just one day of use, the rings developed stains that would not come off, despite careful cleaning. This was extremely disappointing, especially considering the high price.\r\nI contacted SMEG customer service, expecting assistance, but was simply told the stains were due to food residue and that I should purchase a cleaning product. After multiple emails and calls explaining that the colour of the middle gas hob has changed colour to bronze, I felt ignored and dismissed.As a good will gesture SMEG replaced the rings , it has been a month now and the gas hob has stains which after cleaning show up like stains.\r\nFor a brand that markets itself as high-end, I expected better product durability and customer support. I regret this purchase and would not recommend SMEG to others based on my experience."

"Disappointed with Quality and Customer Service\r\nI recently purchased a SMEG gas hob, expecting high quality from a premium brand. However, within just one day of use, the rings developed stains that would not come off, despite careful cleaning. This was extremely disappointing, especially considering the high price.\r\nI contacted SMEG customer service, expecting assistance, but was simply told the stains were due to food residue and that I should purchase a cleaning product. After multiple emails and calls explaining that the colour of the middle gas hob has changed colour to bronze, I felt ignored and dismissed.As a good will gesture SMEG replaced the rings , it has been a month now and the gas hob has stains which after cleaning show up like stains.\r\nFor a brand that markets itself as high-end, I expected better product durability and customer support. I regret this purchase and would not recommend SMEG to others based on my experience."

"Disappointed with Quality and Customer Service\r\nI recently purchased a SMEG gas hob, expecting high quality from a premium brand. However, within just one day of use, the rings developed stains that would not come off, despite careful cleaning. This was extremely disappointing, especially considering the high price.\r\nI contacted SMEG customer service, expecting assistance, but was simply told the stains were due to food residue and that I should purchase a cleaning product. After multiple emails and calls explaining that the colour of the middle gas hob has changed colour to bronze, I felt ignored and dismissed.As a good will gesture SMEG replaced the rings , it has been a month now and the gas hob has stains which after cleaning show up like stains.\r\nFor a brand that markets itself as high-end, I expected better product durability and customer support. I regret this purchase and would not recommend SMEG to others based on my experience."

"Disappointed with Quality and Customer Service\r\nI recently purchased a SMEG gas hob, expecting high quality from a premium brand. However, within just one day of use, the rings developed stains that would not come off, despite careful cleaning. This was extremely disappointing, especially considering the high price.\r\nI contacted SMEG customer service, expecting assistance, but was simply told the stains were due to food residue and that I should purchase a cleaning product. After multiple emails and calls explaining that the colour of the middle gas hob has changed colour to bronze, I felt ignored and dismissed.As a good will gesture SMEG replaced the rings , it has been a month now and the gas hob has stains which after cleaning show up like stains.\r\nFor a brand that markets itself as high-end, I expected better product durability and customer support. I regret this purchase and would not recommend SMEG to others based on my experience."

"Brought a Smeg cooker Model BM93BL. In one year time knobs start breaking and display came off. Warranty covered both repairs. Within two years the paint started peeling off and rusting the door. Call Smeg and Currys for repair both refused saying \u201c cosmetic damage is not covered by our warranty\u201d. It is not cosmetic damage, it is manufacture defect. Very much upset with this company. Spending thousands of pounds and not worth for even two years."

"If I had the option to rate with 0 star I would.\r\nI bought cooker with induction hob and the splashback with the Smeg logo is completely damage and rusty.\r\nThis is unacceptable for an extremely expensive cooker. The poor quality of this product is shocking and I regret so much for spending money with a horrible cooker.\r\nI contact their customer support, they said that there is nothing they can do because I bought 5 years ago, when I replied saying that I was not happy they asked me for receipt and photo of the whole cooker. I spent 2 days trying to find the receipt, took a photo, video and days later they told me there is nothing they can do.\r\nI had an issue with a blender as well, with horrible noise, liking liquids and they sent a new one.\r\nI would never buy anything from Smeg again and don't recommend to anyone. Their product are stunning but with an awful quality."

"If I had the option to rate with 0 star I would.\r\nI bought cooker with induction hob and the splashback with the Smeg logo is completely damage and rusty.\r\nThis is unacceptable for an extremely expensive cooker. The poor quality of this product is shocking and I regret so much for spending money with a horrible cooker.\r\nI contact their customer support, they said that there is nothing they can do because I bought 5 years ago, when I replied saying that I was not happy they asked me for receipt and photo of the whole cooker. I spent 2 days trying to find the receipt, took a photo, video and days later they told me there is nothing they can do.\r\nI had an issue with a blender as well, with horrible noise, liking liquids and they sent a new one.\r\nI would never buy anything from Smeg again and don't recommend to anyone. Their product are stunning but with an awful quality."