Snoozer Pet Products Reviews

4.7 Rating 1,373 Reviews
91 %
of reviewers recommend Snoozer Pet Products
4.7
Based on 1,373 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Snoozer Pet Reviews - 2020 Lil Piglet reviews Snoozer Pet Products
Read Snoozer Pet Products Reviews

About Snoozer Pet Products:

Snoozer was established in Greenville, South Carolina in 1985 with the intention of manufacturing and selling the finest dog beds, dog car seats, dog sofas and pet accessories in the industry. The same values that drove the establishment of the company then remain instilled in the company today. Snoozer is family owned and operated, and most of our products are sewn and assembled by hand here in the USA.

As we like to say, there’s not a single difference between a Snoozer and a dog bed off the shelf: there are several.

Quality and durability are sewn into every detail. You can see it in the made-to-order fabric. You can feel it in superior, resilient cushioning. You can even smell it in the cedar shavings that accompany our poly fill.

Other details aren’t as obvious, but they matter just as much. For instance, overlocked stitching hides rugged brass zippers. That’s because liners are made to be washer-friendly, just like our covers. When the time comes, you can replace the filling and make your Snoozer like new again, year in and year out.

Your pet is part of the family. We get that – because we feel exactly the same way. That’s why we think about how dogs behave. We watch how they age. And we manufacture dog beds and other products that are going to make both you and your dog happy for a long, long time.

We’ve made lots of customers happy over the years —and their owners too. Thousands of Snoozer customers have shared their love of Snoozer Products with us. Click here to see a gallery of Snoozer love!

Visit Website

Phone:

800-635-9755

Email:

websales@snoozerpetproducts.com

Location:

561 Bessie Road
Piedmont
29673

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Snoozer Pet Products 5 star review on 20th April 2024
Vicki Comer
Snoozer Pet Products 5 star review on 18th April 2024
Rosalinda Neelley
Snoozer Pet Products 5 star review on 15th April 2024
Kelsie Burger
Snoozer Pet Products 5 star review on 13th April 2024
Valerie Rose
Snoozer Pet Products 5 star review on 13th April 2024
Janine McClain
Snoozer Pet Products 5 star review on 11th April 2024
Anonymous
Snoozer Pet Products 5 star review on 10th April 2024
Venus Turner
848
Anonymous
Anonymous  // 01/01/2019
very confusing said i ordered my product then they returned my money then 3 weeks later take the money out and resend my snoozer pet
Helpful Report
Posted 3 years ago
My Brittany does not like the bar on the top! Should be removable!
Helpful Report
Posted 4 years ago
the basket needs bottom support to keep it from flipping backwards or hunging down forward. There is nothing to keep it on horizontal level. We have secured the basket to the existing bike basket to make it safe for furrbaby. nice , little overpriced basket to place it in an existing, secure basket
Helpful Report
Posted 4 years ago
Less than a week of use the seams started coming apart.
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Posted 4 years ago
Absolutely terrible customer service!!!!!!!!! Not a good company
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Posted 4 years ago
Never received a confirmation or tracking number. Then I called and was told I would get an email, but still didn’t receive anything other than emails trying to get me to buy something else. I called again and was told I would be getting my order on Friday, but that never happened. I called again to find out about my order and was told I would receive it on Tuesday. Not very happy!!!
Helpful Report
Posted 4 years ago
It’s ok. The top doesn’t stay open very well and my dog couldn’t lift it open. I had to use a clip to hold it open, kinda defeats the purpose of buying a bed like this. The material feels rough, like it’s for outdoor furniture or a grill tarp and you can see all of my dog's hair on it. The size small is also huge and should not be recommended for small dogs like chihuahuas or yorkies. This is more like a medium sized bed. If you’re thinking of purchasing order through amazon or chewy where you can return for free. Unfortunately the site does not offer free shipping or else I would have returned. The actual bedding and stuffing seems like good quality but overall it’s not worth over $60. 
Helpful Report
Posted 4 years ago
jhvl
Helpful Report
Posted 4 years ago
The Snoozer bed looks beautiful. It goes well in our living room. I only wish our dog would use it. He lays on the floor now because he won't lay inside. We have put treats and toys inside thinking he would learn to use it. He will get his toys out but will not lay inside. He loves to lay under the foot part of the recliner and under the coffee table so I thought for sure he'd love his new bed. I think if the opening were a little taller it would help. He is a 50 pound goldendoodle.
Helpful Report
Posted 4 years ago
Smaller than expected due to the orthopedic filler
Helpful Report
Posted 4 years ago
The beds are expensive for how long they actually last. They do not last to the warranty. I have never been offered anything in terms replacement when I commented that the beds do not last. Only one of the fabrics seems to hold up. The others are thread bare.
Helpful Report
Posted 4 years ago
When I ordered my snoozer, I was told”most snoozer products are hand sewn in South Carolina and May take a few extra days to ship. That made me very happy because my husband and I have proudly had a manufacturing firm here In the US for 24 years. Well, I was quite upset when the box I received was clearly marked “made in China” very , very disappointed. Also, for a minor added cost, the shoulder straps could be adjusted with a clip, instead of dangling all over the floor unknowingly.. Mine slipped out of the holder and got caught on the wheel and now it is so damaged, I will not be able to ever use this as a backpack, which is extremely disappointing. I would send a picture, but do not know how. I would like further transparency on what products are hand sewn in South Carolina. I felt somewhat deceived, when you advertised “most” I guess I should have called and asked. I don’t think it is a poor product, but I do feel mislead. ~ Rebecca
Helpful Report
Posted 4 years ago
Hi Rebecca, Thank you so much for choosing Snoozer! We really value your feedback and will use this as an opportunity for growth and transparency. Almost all of our products are hand sewn in the USA. However, certain products, like the Roll Around Carrier and bike baskets, we do source from quality manufacturing facilities. I would love for you to get in touch with our customer service team at websales@snoozerpetproducts.com to see what we can do about your carrier. We want to make things right and appreciate your honest feedback. Thank you again!
Posted 4 years ago
Pillow is too high for small dog. Cannot use. Costs too much to return.
Helpful Report
Posted 4 years ago
I have not received the bed yet , so can not give a quality rating until the bed arrives. not very happy with the service.
Helpful Report
Posted 4 years ago
Hi, We'd love to do whatever we can to ensure your satisfaction with your Snoozer purchase. Please reach out to our customer service team at websales@snoozerpetproducts.com and we'd be more than happy to check on your order status or do whatever we can to answer questions and address your concerns. Thank you again for choosing Snoozer and providing us with feedback to help us grow.
Posted 4 years ago
Was a prompt delivery service but found the quality of the booster lookout car seat very poor and does not appear to be secure once the seat belt goes around it thought there would at least be a strap that goes around the seat also overall very disappointed for the cost this seat was.
Helpful Report
Posted 4 years ago
Snoozer Pet Products is rated 4.7 based on 1,373 reviews