Snoozer Pet Products Reviews

4.7 Rating 1,373 Reviews
91 %
of reviewers recommend Snoozer Pet Products
4.7
Based on 1,373 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Snoozer Pet Reviews - 2020 Lil Piglet reviews Snoozer Pet Products
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About Snoozer Pet Products:

Snoozer was established in Greenville, South Carolina in 1985 with the intention of manufacturing and selling the finest dog beds, dog car seats, dog sofas and pet accessories in the industry. The same values that drove the establishment of the company then remain instilled in the company today. Snoozer is family owned and operated, and most of our products are sewn and assembled by hand here in the USA.

As we like to say, there’s not a single difference between a Snoozer and a dog bed off the shelf: there are several.

Quality and durability are sewn into every detail. You can see it in the made-to-order fabric. You can feel it in superior, resilient cushioning. You can even smell it in the cedar shavings that accompany our poly fill.

Other details aren’t as obvious, but they matter just as much. For instance, overlocked stitching hides rugged brass zippers. That’s because liners are made to be washer-friendly, just like our covers. When the time comes, you can replace the filling and make your Snoozer like new again, year in and year out.

Your pet is part of the family. We get that – because we feel exactly the same way. That’s why we think about how dogs behave. We watch how they age. And we manufacture dog beds and other products that are going to make both you and your dog happy for a long, long time.

We’ve made lots of customers happy over the years —and their owners too. Thousands of Snoozer customers have shared their love of Snoozer Products with us. Click here to see a gallery of Snoozer love!

Visit Website

Phone:

800-635-9755

Email:

websales@snoozerpetproducts.com

Location:

561 Bessie Road
Piedmont
29673

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Snoozer Pet Products customer service is unresponsive at best, unprofessional at worst. I purchased two beds and they sent only one; then they refused to either send the other bed or refund the difference. BE CAREFUL with this company!
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Posted 8 months ago
Non-existent customer service, return product link doesn't work; practically, impossible to return/exchange a product. I wonder if this company is a scam
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Posted 1 year ago
Snoozer products have gone down hill! I recently bought a luxury cave bed, that was supposed to have thick stuffing. It was so thin, when my 10 pound dog laid in it, it's body touched the floor. Will never buy from them again! Nothing is worth buying anymore!
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Posted 1 year ago
Awful!!!! Avoid unless you want to spend a silly amount on a collar that doesn’t arrive and get ignored!! DO NOT BUY FROM HERE!!
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Posted 2 years ago
Not U.K. based, with incredibly long dispatch times. An order was placed on the website on the 26th, when contacting their customer support they replied that orders are processed after 72 hours and could take up to 21 days. This company may have .co.uk domain name, but after my interaction they are based in the Far East. If you’re looking for a quick turn around time, then avoid Petsnooze and go with a legitimate uk based business.
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Posted 2 years ago
DONT USE PETSNOOZE, The company have failed to deliver the products ordered. I have contacted many times. They still have not sent the products and it’s now almost 2 months since ordering. They have said they will refund but haven’t. I’m not the only customer with this issues.
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Posted 2 years ago
This company has treated me unfairly. I ordered an item, was sent the wrong size. Tried to work out an exchange for the smaller one but they wanted me to pay for shipping which I thought was unfair. They then stopped responding to me and have now said the item is unreturnable even though it has not been 30 days and they sent the wrong item. I am so disappointed.
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Posted 2 years ago
You are not giving Chewy accurate information about my order and you have not returned my phone call.
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Posted 2 years ago
I ordered a bed at the cost of £114 but still they charged for delivery The bed was not fit for purpose and certainly not the price tag but I also was told I had to send back tracked as if it got damaged it would lower refund amount!!! Unbelievable and despicable
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Posted 2 years ago
March ordered a bed, now end of May still no bed. Have emailed them 3 times from the support on their page and used the chat function on their page. No response from anyone. Ever. So effectively they have stolen by $99.
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Posted 2 years ago
Can't comment on the other products but our bed didn't work out for my dog.
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Posted 3 years ago
Not satisfied.
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Posted 3 years ago
Our recently purchased Cozy Cave is shedding material. I emailed customer service twice, but haven't heard back.
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Posted 3 years ago
Covers were smaller than XL beds I have from your company . Could not use . Also quality compared to previous purchases has a lot to be desired. First time in the six years I have dealt with your comany that I was not pleased . We have 3 mini pigs that love their XL cozy caves .
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Posted 3 years ago
Not happy with cave bed we bought,
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Posted 3 years ago
I ordered the bed with the orthopedic inserts and it doesn’t fit. I called customer service and they said there was nothing they could do. Extremely disappointed
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Posted 3 years ago
Over priced, no way to keep dog securely strapped in.
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Posted 3 years ago
Very lame product. Pillow is too “fluffy”. Read you have to wait for it to fluff down. Whippet chewed into plastic opening lift tube in 10 seconds. Asked for return but there is no way I can return because the pillow has fluffed up from the air decompressed shipping bag plus the whippet chewed the plastic lift tube. Waste of almost $70.
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Posted 3 years ago
Poor craftsmanship & cheap materials
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Posted 3 years ago
The Snoozer bed stitching came apart and I had to take to an upholstery shop which cost $100 to repair and never called with the estimate to repair.I wish I hadn’t spent the money on the bed .
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Posted 3 years ago
Snoozer Pet Products is rated 4.7 based on 1,373 reviews