Hi Leslie,
Thank you for your feedback! We’re glad to hear that the communication was to your satisfaction. We apologize for the slower delivery this time and appreciate your patience. We’re constantly working to improve our delivery times and hope to provide a faster experience next time.
Thanks again for your review!
Hi Lisa,
Thank you for your review! We're glad to hear the delivery was quick. We sincerely apologize for the delay in response from Customer Service, your email and voicemail are important to us, and we’ll make sure to get back to you as soon as possible.
Thanks for your patience, and please feel free to reach out again if you need anything further!
Hi Philip,
Thank you for your review! We're glad everything met your expectations. If there's anything we can do to make your experience a full 5 stars next time, feel free to let us know — we’re always looking to improve!
Hi Paul,
Thank you for your review! We’re glad to hear the product is working well for you. While replacement is sometimes necessary due to regular use, we appreciate your understanding. If you ever need guidance on extending its lifespan or ordering a replacement, we’re here to help!
Best regards,
Paul
Hello Neil,
Thank you for your review! We're pleased to hear the ordering process was smooth and the product arrived quickly. We appreciate your feedback!
Regards,
Paul Jones
Thank you so much for your feedback! We’re thrilled to hear that your order arrived quickly and that our delivery met your expectations. Your satisfaction is important to us, and we’re always here to make your experience even better.
If there’s anything we can do to turn your 4-star experience into a 5-star one, please don’t hesitate to let us know. We value your input and look forward to serving you again!
Regards,
Paul Jones
Hi Kenneth,
Thank you for your 4-star review and for sharing your thoughts! We're glad to hear that you found our service satisfactory. We understand your concerns about pricing and appreciate your feedback.
Our products are designed with quality and effectiveness in mind, and we strive to provide value that reflects that. However, we recognize that there are other options available, and your input helps us improve.
If you have any further questions or need assistance, please don’t hesitate to reach out. We value your support!
Best regards,
Paul Jones
Hi Nigel,
Thank you for your 4-star review! We’re glad to hear that you experienced rapid delivery and that everything went smoothly with your order. Your satisfaction is important to us, and we appreciate your feedback.
If you have any suggestions on how we can improve your experience further, please feel free to share. Thanks for your support!
Best regards,
Paul Jones
Hi John,
Thank you for your 4-star review! We're pleased to hear that your order arrived promptly and that you found our website easy to use. Your feedback helps us continue to improve our service.
If you have any suggestions for how we can enhance your experience further, please let us know. We appreciate your support!
Best regards,
Paul Jones
Thank you for your kind words and for leaving a review! We're thrilled to hear that our service made a positive impact—and even more so that it might have helped save a marriage!
We’re always here if you need anything else. Thank you for choosing us, and we hope to continue exceeding your expectations.
Best regards,
Paul Jones
Thank you for your feedback, Tim!
We're glad to hear that the delivery was quick and everything met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
We appreciate your support!
Regards,
Paul Jones
“I'm not sure how well the Snore Doc works as there was an issue when conducting the fitting process.
As per the directions supplied I attempted to remove the mouthpiece from the water at 90 seconds but it was stuck to the bottom of the glass. When I finally retrieved the mouthpiece the fitting plastic had completely melted. See picture.”
Hi Vincent,
Thank you for your feedback. We're sorry to hear about the issue you encountered during the fitting process. It sounds like the water temperature may have been too high, causing the mouthpiece to melt. We recommend ensuring the water is at the correct temperature as specified in the instructions.
We'd like to make this right for you. Please contact our customer service team and we will be happy to assist you further.
Thank you for giving the Snore Doc a try. We appreciate your understanding and look forward to resolving this for you.
Hi Dean.
Thank you for your 4-star review! 🌟 We're pleased to hear that you found our delivery fast and efficient. Your satisfaction with our service is important to us.
If you have any further feedback or need assistance with anything else, please feel free to reach out. We appreciate your support!
Thank you for taking the time to share your experience with us, Marcus! We're delighted to hear that you found our service excellent and our delivery quick. We strive to provide the best service possible to our customers. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your support!
We're glad to hear that you had a positive experience with our service, Jon! If there's anything we can do to improve and earn that fifth star from you, please feel free to let us know. We're committed to providing the best possible experience for our customers.
Thank you for your feedback, Tyler! We're glad you found our website informative and that it provided clear explanations of the root causes. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for your feedback, Neal! We're glad to hear that you found our product to be good.
If there's anything we can do to make it even better for you, please don't hesitate to let us know.
We're happy to hear that you were impressed with our communication and delivery, Christopher! Providing excellent service is a top priority for us, and we're glad we could meet your expectations. Thank you for your support!
Thank you for sharing your experience with us, Michael! We're pleased to hear that you found our service satisfactory and that your product arrived as expected.
