Sock and Key Reviews

Name: Sock and Key
Rating: 4.92

4.9 Rating 308 Reviews

99 %

of reviewers recommend Sock and Key

Company Reviews

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Metrics

4.9

Based on 308 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

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hello@sockandkey.com

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Sock and Key 5 star review on 1st February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

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Posted 1 year ago

“I got rush order and it came faster than expected. Done fast and great work. They listened to what I wanted touched up.”

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Posted 2 years ago

“Thank you for your work!”

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Posted 2 years ago

“I like your work and your promptness. However not crazy about the large round Simpson style eyes and accompanied eyes. Also the hockey rink background could have been more cartoon style.”

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Posted 2 years ago

“Very helpful and responsive. Although, I could not get my image how I had envisioned, they more more than willing to attempt to accommodate my requests and kept in communication.”

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Posted 2 years ago

“Fast at getting it done. Bit pricey.”

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Posted 2 years ago

“Pretty good”

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Posted 2 years ago

“Great response time and on point changes based on requests!”

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Posted 2 years ago

“I got this portrait as a Father’s Day gift for my husband and he loved it! They did such a great job and were very flexible with my minor changes. It turned out really well. Definitely recommended to my friends and family.”

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Posted 2 years ago

“Great portraits made a great Father's Day gift! Sock and Key were super responsive to my feedback on the portraits, thank you so much!!”

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Posted 2 years ago

“Excellent customer service and great quality painting.”

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Posted 2 years ago

“I used Sock and Key to make a custom Marvel portrait for my husband's Christmas gift. I loved how I was able to get unlimited changes to the picture. I found the customer service to be prompt and efficient. I would recommend this website to anybody who is looking for a unique and personalized gift for a loved one. And yes, my husband loved our family portrait!”

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Posted 3 years ago

“Very helpful staff and the communication was excellent! Highly recommend!!”

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Posted 3 years ago

“I would give them 5 stars but the prior owner never responded after I paid. The new owner of the company expedited my order very quickly once they knew about it, had final image after 3 days. Very happy with results.”

Sock and Key 4 star review on 3rd August 2020

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Posted 3 years ago

“Look, the old company was a disaster. It took 8 months to get anything from them after i paid. I would have sued if they were in my country. But the new owners reached out to me, apologized for the situation, quickly got my print and then gave me a refund in the amount that was fair. The new owners were responsive and honest. I think the company is trustworthy now”

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Posted 3 years ago

“I ordered my print for Christmas 2019, I was promised that it would get to me in Australia . It is now July 2020 and Was still waiting .. The new owner Peter, contacted me and has refunded me all my money and I have had communication now just after a few weeks of him taking over ... Thank You Peter ! I have abit more hope that this new owner will right all the wrongs from the previous owner .. All should be fine now with this company .. I thank you and wish you well”

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Posted 3 years ago

“I won’t lie I thought I was being scammed because of an oversight on their behalf but after talking to peter he made it clear that they were running a business. He gave me his word that my photo will be worked on and it was. I received my art work 3 days later. I’m sure people got there own reasons for why they don’t like them but all I can say was I got what I specifically paid for in reasonable time. I’d say try them out.”

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Posted 3 years ago

Sock and Key is rated 4.9 based on 308 reviews